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All Journal JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Bulletin of Computer Science Research
Feri Wibowo
Universitas Muhammadiyah Purwokerto, Banyumas
Computer Science & IT Decision Sciences, Operations Research & Management

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Evaluasi Usability Aplikasi Presensi Mobile UMP Menggunakan Metode User Experience Questionnaire dan Think Aloud Maulana Ichsan; Feri Wibowo; Harjono Harjono; Abid Yanuar Badharudin
Bulletin of Computer Science Research Vol. 5 No. 5 (2025): August 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bulletincsr.v5i5.719

Abstract

The implementation of a mobile-based digital attendance system in higher education aims to enhance the efficiency of academic administration and the accuracy of attendance data. However, various challenges remain that impact the quality of user experience, including suboptimal authentication processes, the absence of logout notifications, limited attendance data visualization, and lack of login information storage features. These issues can potentially diminish user convenience and reduce long-term application efficiency. At Universitas Muhammadiyah Purwokerto, a barcode-scanning-based attendance application has been deployed; however, a comprehensive usability and user perception evaluation has not yet been conducted. This study aims to evaluate the usability of the application using a mixed-method approach that combines quantitative and qualitative methods, namely the User Experience Questionnaire (UEQ) and the Think Aloud protocol. The UEQ method is employed to assess user perception across six dimensions: attractiveness, clarity, efficiency, dependability, stimulation, and novelty. In contrast, the Think Aloud method explores users’ real-time verbal feedback and difficulties while interacting with the application. A total of 100 respondents completed the UEQ, and 5 participants took part in the Think Aloud sessions. The results indicate that all UEQ dimensions received positive scores, with clarity scoring the highest (mean = 1.95) and novelty the lowest (mean = 1.35). Findings from the Think Aloud sessions corroborate the UEQ results and reveal previously unidentified areas for improvement. Based on these insights, user-centered design recommendations were developed and translated into a user interface prototype. This study not only provides a comprehensive usability evaluation but also offers direction for the development of a more intuitive and adaptive mobile attendance application that can be adopted by other educational institutions.
Rancang Bangun Aplikasi Web Career Upgrade Bagi Calon Profesional dengan Metode Extreme Programming Chusnia Dzurriati; Feri Wibowo; Agung Purwo Wicaksono; Ridho Muktiadi
Journal of Information System Research (JOSH) Vol 6 No 2 (2025): January 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v6i2.6353

Abstract

The limitations of applications that can integrate job search features, Curriculum Vitae (CV) development and workshop training are the main drivers in the development of the Career Upgrade application. This study aims to create a web-based application that combines aspects of job search, Curriculum Vitae (CV) development and workshop training in one comprehensive system. The Extreme Programming (XP) method used in the development of the Career Upgrade Application has proven effective in producing an adaptive and responsive system. Extreme Programming (XP) has four stages, namely planning, design, coding, and testing. The Next.js framework is used as the basis for frontend development because of its speed and flexibility, while Firebase is used for data management. This study produces the Career Upgrade web application that integrates job search, Curriculum Vitae (CV) development, and workshop training in one application. The black-box testing technique is used in the development of the Career Upgrade Application, black-box testing carried out on the application shows that all main features function properly and shows that the application can operate effectively without any interference or errors. This application is expected to provide real contribution in providing comprehensive digital solutions for users who are looking for job vacancies, Curriculum Vitae (CV) development and workshop training.
Analisis Usability Website Sistem Informasi Perpustakaan dengan System Usability Scale (SUS) dan Heuristic Evaluation (HE) Fadly Safyuddin Maulana; Feri Wibowo; Abid Yanuar Badharudin; Agung Purwo Wicaksono
Journal of Information System Research (JOSH) Vol 7 No 1 (2025): October 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v7i1.8179

Abstract

This study aims to analyze the usability level of the Library Information System website of Muhammadiyah University of Purwokerto (SIPUS UMP) by combining two evaluation approaches, namely the System Usability Scale (SUS) and Heuristic Evaluation (HE). The evaluation was conducted by involving 30 active UMP student respondents for the SUS method and 5 expert evaluators from various professional backgrounds for the HE method. The HE evaluation results showed that the most significant problem was in the Help and Documentation aspect with the highest Severity Rating score of 3.10, while the Aesthetic and Minimalist Design aspect had the lowest score. Meanwhile, the results of the SUS method obtained an average score of 57.58%, which was categorized as Grade “D”, Adjective Rating “Good”, Acceptability “Marginal”, and Net Promoter Score (NPS) “Detractor”. These findings indicate that although the system is still acceptable to users, several improvements are needed in terms of appearance, documentation, and usage flow to improve the overall user experience. The combination of the HE and SUS methods in this study provides a comprehensive analysis both qualitatively and quantitatively as a basis for developing a more optimal system.
Co-Authors Abid Yanuar Badharudin Agung Purwo Wicaksono Chusnia Dzurriati Fadly Safyuddin Maulana Harjono Harjono Maulana Ichsan Ridho Muktiadi