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Journal : Logistic and Operation Management Research

The Effect of Power Outages on Small- and Medium-sized Enterprises in South Africa Saah, Paul; Mbohwa, Charles
Logistic and Operation Management Research (LOMR) Vol. 3 No. 2 (2024): Logistic and Operation Management Research (LOMR)
Publisher : Research Synergy Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/lomr.v3i2.2775

Abstract

The frequent power outages in South Africa have had a detrimental impact on the nation’s economy overall and on small and medium-sized enterprises in particular. The goal of this study is to determine how load shedding affects small- and medium-sized enterprises (SMEs) in South Africa. The research design pinpoints practical ways to reduce the negative effects of power outages on these companies. This study adopts a quantitative research approach. Fifty SME owners and managers from the Mahikeng local municipality were selected to represent the entire country using a descriptive single cross-sectional design and a non-probability convenience sample technique. The Statistical Package for the Social Sciences (SPSS), Version 27.0, was used to evaluate the collected data. The findings of the study indicate that load shedding has caused significant operational problems for South African small enterprises since 2008. As a result, to maintain output, many companies have had to make adaptations, including establishing backup power solutions and moving to manual labor. SMEs continue to face significant challenges because of the high cost of backup systems, the increase in criminal activity during blackouts, and the requirement for open and positive customer relations, despite efforts to mitigate these consequences. The present study underscores the criticality of SMEs’ investments in crime prevention strategies and dependable backup power systems in Mafikeng and throughout South Africa to mitigate the adverse impacts of ongoing load shedding on commercial operations and economic stability. It is underlined that maintaining client confidence and ensuring continued business performance despite these challenges requires effective customer relationship management.
Assessment of the Effectiveness of Communication Strategies and Processes in Project-Based Firms in South Africa Saah, Paul; Madonsela, Nelson Sizwe
Logistic and Operation Management Research (LOMR) Vol. 4 No. 1 (2025): Logistic and Operation Management Research (LOMR)
Publisher : Research Synergy Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/lomr.v4i1.3267

Abstract

In South Africa, project-based businesses frequently struggle to maintain effective communication, which is essential for managing stakeholders, organizing work, and accomplishing project objectives. To find weaknesses and suggest fixes for improved project performance, this study examines how well the communication methods of small business enterprises work. The current study evaluates the efficacy of communication practices and processes within project-based organizations. Using pertinent literature and conceptual analysis to offer insight and suggestions for change, this study employs a systematic review technique to investigate and address the issues surrounding communication practices and procedures within project-based organizations. Data from a diverse range of project-based businesses, encompassing various industries and sizes, was collected through document analysis.  The study found that effective communication is crucial for project-based firms because it helps to foster collaboration, ensure goal clarity, enhance stakeholder engagement, and mitigate risks, which eventually leads to project success and organizational effectiveness. By analyzing the distinctive efficacy of communication tactics and procedures in project-oriented businesses in South Africa, this study offers context-specific insights that are frequently overlooked in international research. To improve project outcomes and successfully handle context-specific difficulties, the study recommends that project-oriented businesses in South Africa use customized communication strategies that place a high priority on clarity, stakeholder participation, and adaptation.