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Analysis Of Factors Influencing The Quality Of Service On Outpatient Patient Satisfaction At The Obgyn Polyclinic Of Bahagia Hospital M.Akbar Ali Polanunu; Hairuddin K; Jangga, Jangga
Jurnal EduHealth Vol. 15 No. 04 (2024): Jurnal EduHealt (inpres), Year 2024
Publisher : Sean Institute

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Abstract

The quality of a hospital as an institution that produces health service technology products certainly also depends on the quality of medical services and nursing services provided to patients. Due to the increasingly tight and sharp competition between hospitals, each hospital is required to increase its competitiveness by trying to provide satisfaction to its patients. The purpose of this study was to analyze the factors that influence the quality of service on the satisfaction of outpatients at the Obgyn polyclinic of RSU Bahagia. This type of research is a quantitative research type, through a cross-sectional study approach. The population in this study were outpatients who had received services as seen based on data on the number of patient visits in one month, which was 67 patients. The sampling technique in this study used the Purposive Sampling technique, which was 57 respondents. The results of the statistical test analysis used the chi-square test and logistic regression test. Where the results showed that there was a significant effect with (p <0.05). Accessibility variable with p 0.003 <0.05, Waiting Time variable p 0.000 <0.05, Physical Environment variable p 0.008 <0.05, Physician Consultation variable p 0.002 <0.05 have an effect on patient satisfaction. From the results of the logistic regression test, it was obtained that Waiting Time had the most effect on patient satisfaction with a t value (6.365). It is recommended that hospitals always evaluate and improve the quality of services reviewed such as waiting time, communication between health workers, and comfort of facilities so that hospital administration and management are even better.
Efektivitas Penggunaan Anestesi Regional terhadap Pengurangan Nyeri Pasca Operasi Polanunu, M. Akbar AliPolanunu
Barongko: Jurnal Ilmu Kesehatan Vol. 4 No. 1 (2025): Barongko : Jurnal Ilmu Kesehatan (November)
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/bajik.v4i1.807

Abstract

Background: Postoperative pain is a major problem for patients undergoing surgery. Suboptimal pain management can lead to physiological and psychological complications, delay recovery, and reduce the patient's quality of life. One method of pain management is the use of regional anesthesia, which has the advantage of reducing pain intensity and reducing the need for additional analgesics. Objective: This study aimed to determine the effectiveness of regional anesthesia in reducing postoperative pain compared to general anesthesia. Methods: This study used a quasi-experimental design with a post-test only control group design. A sample of 60 elective surgery patients was divided into two groups: regional anesthesia (n=30) and general anesthesia (n=30). Pain intensity was measured using a Visual Analog Scale (VAS) at 6 and 12 hours postoperatively. Data were analyzed using an independent t-test. Results: The study showed that the average VAS score in the regional anesthesia group was lower than that in the general anesthesia group, both at 6 hours (2.8 ±1.1 vs. 5.4 ±1.5) and 12 hours (3.1 ±1.2 vs. 5.9 ±1.7) postoperatively. A t-test showed a significant difference (p < 0.05) between the two groups. Conclusion: Regional anesthesia has been shown to be effective in reducing postoperative pain intensity. This method can be considered as a primary strategy for perioperative pain management to accelerate patient recovery.