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All Journal International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Triwikrama: Jurnal Ilmu Sosial
Putri Faradila
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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IMPLEMENTASI ETIKA DALAM PENGELOLAAN KEUANGAN DESA DI KANTOR DESA PANDANREJO, KECAMATAN BUMIAJI, KOTA BATU Nabila Natasya Wahyu Kallya Azahra; Putri Faradila; Hayat, Hayat
Triwikrama: Jurnal Ilmu Sosial Vol. 6 No. 10 (2025): Triwikrama: Jurnal Ilmu Sosial
Publisher : Cahaya Ilmu Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.6578/triwikrama.v6i10.10185

Abstract

Penelitian ini bertujuan untuk membahas mengenai implementasi etika dalam pengelolaan keuangan yang diselenggarakan di Kantor Desa Pandanrejo, Kecamatan Bumiaji, Kota Batu. Jenis penelitian yang digunakan adalah kualitatif deskriptif dan pengumpulan data dilakukan melalui wawancara dengan kepala urusan keuangan di Kantor Desa Pandanrejo serta melalui studi kepustakaan menggunakan e-book dan artikel jurnal yang memiliki relevansi dengan topik penelitian yang diangkat yaitu mengenai etika dalam pengelolaan keuangan. Hasil penelitian menunjukkan bahwa Kantor Desa Pandanrejo sudah mengimplementasikan etika dengan baik mengikuti prinsip-prinsip etika dalam pelayanan publik, yaitu transparansi, akuntabilitas, keadilan, dan integritas. Pengimplementasian etika pengelolaan keuangan yang dijalankan di Kantor Desa Pandanrejo berpedoman pada Permendagri Nomor 20 Tahun 2018 tentang Pengelolaan Keuangan Desa. Penelitian ini diharapkan dapat memberikan sumbangsih bagi pemahaman tentang pelaksanaan keuangan desa khususnya bagi masyarakat Desa Pandanrejo dan juga masyarakat secara umum.
THE INFLUENCE OF CUSTOMER EXPERIENCE, CUSTOMER SATISFACTION AND CUSTOMER BONDING ON CUSTOMER LOYALTYON SKINTIFIC SKINCARE PRODUCTS IN LHOKSEUMAWE CITY Adnan; Putri Faradila; Syamsul Bahri; Rahmaniar
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 3 No. 11 (2024): OCTOBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v3i11.591

Abstract

This research aims to determine the influence of Customer Experience, Customer Satisfaction, Customer Bonding on consumer loyalty to Skintific Skincare Products (Case study of residents of Lhokseumawe City). The method used in sampling is non-probability sampling, accidental fiber sampling. With a total of 105 respondents. Primary data in this research was taken by interviewing and distributing questionnaires. The data analysis technique used is the multiple linear regression analysis method, Classic assumption test, Instrument Test (Validity and Reliability), hypothesis testing using the SPSS 26.0 program. The results of this test show simultaneously that Customer Experience, Customer Satisfaction, and Customer Bonding have a positive and significant effect on customer loyalty to Skintific Skincare products. Partially, each variable, namely Customer Experience, Customer Satisfaction and Customer Bonding, has a positive and significant effect on customer loyalty to Skintific Skincare products. The managerial implications in this research show that increasing Customer Experience, Customer Satisfaction, Customer Bonding, and customer loyalty to Skintific Skincare products. Scientific must continue to utilize these variables so that consumer loyalty increases. The higher the good customer experience with a product, the higher the customer loyalty to that product will be.
Co-Authors Adnan Hayat Nabila Natasya Wahyu Kallya Azahra Rahmaniar Syamsul Bahri