Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal Triwikrama: Jurnal Ilmu Sosial
Rafli Mahrum
Unknown Affiliation
Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
INOVASI PADA PELAYANAN PUBLIK: MENUJU PEMERINTAHAN YANG MELEK DIGITAL Rafli Mahrum; Bagus Rangga Prayoga; Hayat, Hayat
Triwikrama: Jurnal Ilmu Sosial Vol. 6 No. 11 (2025): Triwikrama: Jurnal Ilmu Sosial
Publisher : Cahaya Ilmu Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.6578/triwikrama.v6i11.10235

Abstract

Public service innovation is important in the implementation of public services. In the current digital era, it is necessary to innovate digitally based public services because this is in line with demands for bureaucratic reform to create a clean, transparent and accountable government. Through digitalization of public services, it also makes it easier for the government to achieve effectiveness and efficiency and can lead to becoming a digital-based government. The involvement of State Civil Apparatus (ASN) is very important in developing innovation. This is in line with ASN's core value, namely having morals, where there is a demand for ASN to have competence in operating technology, information and communication (ICT). Digital literacy skills also support digitalization in government. This research aims to analyze forms of innovation in public services and the efforts made to move towards a digitally literate government. The research results show that regions in Indonesia have begun to implement digital-based public service innovations in the form of applications and websites. The government has also formed a strategy to build digital culture within the government through various training provided to ASN, one of which is through increasing digital literacy. The government is also collaborating with various parties to support the successful implementation of government digitalization, both with internal and external parties.
MENGATASI PERAN PEMERINTAH DALAM PENYEDIA AKSES PELAYANAN PUBLIK Bagus Rangga Prayoga; Rafli Mahrum; Hayat, Hayat
Triwikrama: Jurnal Ilmu Sosial Vol. 7 No. 1 (2025): Triwikrama: Jurnal Ilmu Sosial
Publisher : Cahaya Ilmu Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.6578/triwikrama.v7i1.10466

Abstract

The central government or local government has a very big role in the fulfillment of the principle of public services, for example in terms of education, health, socio-economic, and transportation, but in all sectors in the fulfillment of improved services, one is the increased access to public services that have not especially in areas that are archipelagos or remote areas. Success in the delivery of public services one can be measured from the access of its public services, so that not being able to get easy access in public services will cause problems that will affect the welfare of the whole society. Therefore, the role of government is very large in the implementation of public service oriented to the community.
Co-Authors Bagus Rangga Prayoga Hayat