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Analysis of the Impact of the Covid-19 Pandemic on Traffic Volume and Revenue at PT. Jasa Marga Belmera Branch Hawari, Habil Mirza; Sudiarti , Sri
Journal of Indonesian Management Vol. 2 No. 2 (2022): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i2.527

Abstract

The pandemic situation causes uncertainty in various lines of life, including the economic and transportation sectors, including PT. Jasa Marga Belmera branch. With the policy that the government has set through Large-Scale Social Restrictions or the Enforcement of Restrictions on Community Activities, it causes a decrease in community mobility in traveling so that toll road users decrease sharply. Therefore, this study aims to determine the impact caused by the covid-19 pandemic on the traffic volume and income received by the company, and how the strategy carried out by PT. Jasa Marga in dealing with problems related to this matter. The research method used is descriptive qualitative approach. With data obtained through observation, documentation and interviews with staff or employees who work at PT. Jasa Marga Belmera branch. The results showed that the pandemic caused a decrease in vehicle volume by 12.12% and a decrease in income by 8.82%. The strategies used are cost reduction analysis, differentiation analysis and focus analysis. This strategy is carried out so that the company continues to run effectively and efficiently even in a pandemic like now.
Analysis of the Implementation of the Work Ethic of the Regional Office of the Ministry of Religion of North Sumatra Hasibuan, Fauzan Fahmi; Sudiarti , Sri
Journal of Indonesian Management Vol. 2 No. 2 (2022): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i2.528

Abstract

Human resources as one of the factors that play an important role in the success or failure of the organization in achieving its goals. Ensure that every organization always wants to move forward with the participation of its members to improve the quality of its performance, including that every organization has a work ethic. A person's attitude towards work that is practiced from business ethics is a view. The work ethic of a person or employee is a source of motivation for his actions. The purpose of this research is to analyze the work ethic of the Regional Office of the Ministry of Religion of North Sumatra. The analytical method used is descriptive qualitative. Overall, the descriptive statistics analysis of the results shows that in general the work ethic of the Regional Office of the Ministry of Religion of North Sumatra fulfills the mandate of providing services to the community in accordance with the applicable regulations.
Analysis of the Satisfaction Level of the Dendang Laut Community towards the Quality of Public Service of the Laut Dendang Village Office Hidayah, Muhammad Arif; Sudiarti , Sri
Journal of Indonesian Management Vol. 2 No. 2 (2022): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i2.530

Abstract

This study was conducted to determine whether the service quality of the Laut Dendang Village office has an effect on the satisfaction level of the Laut Dendang Village community. This type of research is a quantitative descriptive analysis researcher, where the object of research is the village office of Laut Dendang, the population is the surrounding community and the sample is people who already have ID cards, the data collection technique is through a questionnaire to the respondents. Data analysis in this study used correlation coefficient analysis, reliability test, validity test, classical assumption test, regression analysis, coefficient of determination analysis, hypothesis testing and also hypothesis testing using SPSS application. The results showed that the level of service quality had a positive effect on the satisfaction of the people of Laut Dendang Village.