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All Journal Jurnal Ilmiah Hospitality Management
Medina, Fadita Dwi
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Social Sciences

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Mapping the Components of the Lebakmuncang Village Tourism Website as an Electronic Promotion Media (E-Tourism): Pemetaan Komponen Website Desa Wisata Lebakmuncang Sebagai Media Promosi Elektronik (E-Tourism) Verza Aldirindra Nugraha; Medina, Fadita Dwi; Malihah, Elly
Jurnal Ilmiah Hospitality Management Vol. 14 No. 2 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v14i2.274

Abstract

This study reviews the crucial role of the internet and website as promotional tools for Lebakmuncang Village Tourism in developing tourism potential. The analysis of the website components includes the domain name, creation year, functionality, credibility, and content quality. This mapping aims to improve and develop the website to become an effective promotional medium in accordance with tourism standards. The study also covers promotional activities for Lebakmuncang Village Tourism that rely on internet strategies. However, the use of digital publication remains suboptimal, making the presence of the official website vital for information dissemination. The mapping findings reveal limitations, such as the lack of foreign language content and the use of inappropriate colors. Therefore, optimizing the Lebakmuncang Village Tourism website is necessary to enhance accessibility and appeal to both local and international tourists.
Implementation of Digital Systems in the F&B Department: Enhancing Guest Satisfaction and Service Efficiency: Implementasi Sistem Digital di Departemen F&B: Meningkatkan Kepuasan Tamu dan Efisiensi Layanan Suharto, Bambang; Medina, Fadita Dwi; Ardianto, Kiara Dwiva
Jurnal Ilmiah Hospitality Management Vol. 14 No. 2 (2024): June 2024
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22334/jihm.v14i2.279

Abstract

This paper will discuss the importance of digital system innovation in increasing guest satisfaction and service efficiency in the Food and Beverage (F&B) department in the hospitality industry. The purpose of this article is to outline an overview of the various digital technologies that have been adopted in the F&B Department, as well as their impact on guest satisfaction and operational performance. The method used is a qualitative descriptive approach. Various studies and case studies are analyzed to understand how the implementation of digital systems such as restaurant management software, online ordering applications, and Internet of Things (IoT) technologies has impacted various aspects of operations, from inventory management to service provision.
Co-Authors Ardianto, Kiara Dwiva Bambang Suharto Elly Malihah Verza Aldirindra Nugraha