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All Journal Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Medical Technology and Public Health Journal International Journal of Health and Information System (IJHIS) Jurnal Abdimas Jatibara
Muhammad Risya Rizki
STIKES Yayasan RS.Dr.Soetomo
Computer Science & IT Environmental Science Health Professions Library & Information Science Medicine & Pharmacology Nursing Public Health

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PERILAKU ORGANIZATIONAL CITIZENSHIP BEHAVIOR BERDASARKAN KARAKTERISTIK PEGAWAI DI RUMAH SAKIT Ria Chandra Kartika; M. Risya Rizki
TEKNOLOGI MEDIS DAN JURNAL KESEHATAN UMUM Vol 3 No 1 (2019): Medical Technology and Public Health Journal March 2019
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/mtphj.v3i1.935

Abstract

Human resources are an important aspect of organizational success. In the last three years, outpatient visits at RSIA NUN Surabaya decreased by 5.32%. The results of the identification showed that, one of the causes of the decrease in visits was patient dissatisfaction with the service of the officers. The objectives of this research were analyzing Organizational Citizenship Behavior (OCB) based on characteristics of employees in the hospital. This research is analytic descriptive with cross sectional study design. The samples were 34 employees were selected using purposive sampling. Result of this research showed that employees who had organizational citizenship behavior in the fewer categories were employees who had more than 32 years of age (≥ 32 years) with 77.8% presentations. Employees who have Organizational Citizenship Behavior (OCB) with fewer categories are employees who have a work period of less than 2 years with 100% presentation. The conclusion of this study is that employees who are more mature tend to have low OCB. Employees who have a low working period tend to have a low OCB. Therefore, it is important for hospital management to improve relationships between employees through gathering and maximizing employee potential when undergoing training for new employees.
Upaya Peningkatan Self Awareness Masyarakat pada Kondisi Stunting di Wilayah Puskesmas Porong Sidoarjo Rizki, Muhammad Risya; Djunawan, Achmad; Ramadhani, Ratna Amaliya
Jurnal Abdimas Jatibara Vol 2, No 2 (2024): Jatibara Vol.2 No.2 Februari 2024
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jaj.v2i2.1871

Abstract

The issue of nutrition, such as stunting, falls under Sustainable Development Goal (SDG) number 2, which aims to eliminate all forms of malnutrition. Stunting is a serious problem as it can impact cognitive abilities, unbalanced bodily functions, and result in an undesirable body posture. One of the causes of the increasing incidence of stunting, particularly in the Porong Sidoarjo Health Center, is the lack of community understanding about health, especially regarding stunting. The prevalence of stunting in Sidoarjo is 23.9%, and in the Porong Health Center's working area, it is 28%. The objective of this community service is to enhance the self-awareness of the community to address the condition of stunting in the Porong Sidoarjo Health Center. The target audience for this community service activity is mothers of infants and toddlers who are indicated as stunted in the Porong Sidoarjo Health Center's working area. The method of this activity involves counseling with presentations, practical exercises on reading high z-scores for height/weight and weight/age, Q&A sessions, and completing pretest and posttest questionnaires. The results of this community service activity indicate that the majority of participants have experienced an increase in knowledge, particularly regarding the characteristics and impacts of stunting, and have improved self-awareness regarding stunting in infants and toddlers.
Upaya Pencegahan dan Penanganan Stunting Melalui Penyuluhan di Wilayah Puskesmas Porong Sidoarjo Djunawan, Achmad; Rizki, Muhammad Risya; Oktavia, Chindy
Jurnal Abdimas Jatibara Vol 3, No 2 (2025): Jatibara Vol.3 No.2 Februari 2025
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jaj.v3i2.2166

Abstract

SDGs (Suistainable Development Goals) number 2 say that eliminating all forms of malnutrition, including nutritional problems such as stunting. Based on data collected from the e-PPGBM application, the number of stunting reached 23.9% in Sidoarjo and 28% in the Porong primary health care working area. Therefore, there needs to be community service efforts for this problem. This community service activity aims to increase the knowledge of mothers in the Porong Primary Health Care area about predicting the height and weight of toddlers as well as how to prevent and deal with stunting. The activity method takes the form of counseling, practice predicting the height or length of toddlers, the weight of toddlers, and questions and answers. The implementer also provided pretest and posttest questionnaires before and after delivering the material to assess the increase in respondents' understanding. Implementation of service activities on 6 December 2023 at Porong Primary Health Care, Sidoarjo. The targets are mothers who have babies and toddlers who are indicated to be stunted in the work area of the Porong Sidoarjo Primary Health Care. The results of the paired T test from the pretest and posttest scores show a value of 0.00, meaning there is a difference between the pretest score and the posttest score. The conclusion from these results is that there is an increase in respondents' knowledge about predicting and treating stunting.
Comparison of Environmental Costs of Hospital X in 2023 and 2024 Based on Hansen and Mowen Theory Drastyana, Serlly Frida; Prasetyorini, Anif; Indahyati, Emilya; Rizki, Muhammad Risya; Puryanti, Puryanti
International Journal of Health and Information System Vol. 3 No. 1 (2025): May
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/ijhis.v3i1.58

Abstract

Every hospital is required to perform waste treatment and management processes. Measurement, assessment, disclosure, and reporting are procedures required to manage waste management costs generated from hospital operations. The purpose of this study is to analyze the environmental costs of Hospital X. This research is a descriptive quantitative type. This research was conducted in August - December 2024. Primary and secondary data were collected. Environmental prevention and detection costs are lower than internal failures in 2023 and 2024. The total costs incurred in 2023 were greater than those in 2024. The data also shows that there were no expenditures related to external environmental failure costs. The largest percentage is also shown in the internal failure cost expenditure which is 1.62% in 2023 and 1.15% in 2024.
Analisis Kepuasan Pelanggan Rawat Inap Puskesmas Berdasarkan Experiential Marketing Rizki, Muhammad Risya
Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Vol 1, No 1 (2015): JMK Yayasan RS.Dr. Soetomo Pertama 2015
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (177.274 KB) | DOI: 10.29241/jmk.v1i1.45

Abstract

ABSTRAKTujuan dari penelitian ini adalah menyusun rekomendasi untuk meningkatkan loyalitas pelanggan rawat inap Puskesmas Pasrepan Kabupaten Pasuruan berdasarkan experiential marketing yang terdiri dari sense, feel, think, act dan relate.Penelitian ini adalah penelitian survei.sampel dalam penelitian ini adalah pasien yang akan pulang setelah menjalani proses rawat inap di Puskesmas Pasrepan Kabupaten Pasuruan. Hasil penelitian menunjukkan bahwa berdasarkan analisis pengalaman pasien terhadap sense, feel, think, dan act ada beberapa indikator akses dan proses pelayanan di Puskesmas Pasrepan yang memberikan pengalaman kurang baik kepada pasien diantaranya adalah keteduhan tempat parkir, cat dinding, kebersihan kamar mandi dan kelengkapan sarana non medis. Berdasarkan hasil analisis sense, feel, think, dan act cenderung berpengaruh terhadap relate pasien dalam hal memanfaatkan kembali layanan rawat inap dan melakukan advokasi kepada orang lain yang memerlukan layanan rawat inap. Meningkatkan loyalitas pelanggan dapat dilakukan dengan menyesuaikan sarana dan prasarana dengan standar yang ada dan dengan memperbaiki sense, feel, think, dan act pasien akan meningkatkan relate pasien terhadap rawat inap Puskesmas Pasrepan Kabupaten Pasuruan.
Peningkatan Pengetahuan Gizi Pencegahan Stunting pada Ibu Hamil di Desa Serut, Kecamatan Boyolangu, Kabupaten Tulungagung Rachma, Natasya Nishfiana; Kamila, Alfi Najah; Djunawan, Achmad; Rizki, Muhammad Risya; Indahyati, Emilia
Jurnal Abdimas Jatibara Vol 4, No 1 (2025): Jatibara Vol.4 No.1 Agustus 2025
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jaj.v4i1.2249

Abstract

Stunting is one of the health problems that still poses a challenge in Indonesia, especially in rural areas. In Tulungagung Regency, the prevalence of stunting reached around 5.17% in 2025. Although the general stunting rate in Tulungagung has sharply decreased, there are still several villages in this area that report a relatively high stunting prevalence, reaching around 5% in Serut village. This achievement places Tulungagung as one of the regencies with a relatively high stunting rate in East Java. Dissemination to improve nutritional knowledge among pregnant mothers is an important step in preventing stunting. This study aims to prove that the dissemination of nutritional knowledge enhances nutritional knowledge for pregnant mothers in Serut Village, Boyolangu District, Tulungagung Regency. The activities used are the pre-post method using the Wilcoxon Signed Rank Test to determine the significance of the increase in understanding among pregnant mothers. Data collection in this activity uses interviews, observations, and documentation. The results show that dissemination improves nutritional knowledge for pregnant women, covering nutrition education, food assistance utilization programs, and the active role of health workers, proving that education plays an important role in increasing pregnant women's awareness of adequate nutrition fulfillment. Stakeholders need to pay attention to improving pregnant women's knowledge and access to nutritious food. It is hoped that increased nutritional knowledge can reduce the risk of stunting in children.
Co-Authors Achmad Djunawan Anif Prasetyorini Drastyana, Serlly Frida Indahyati, Emilia Indahyati, Emilya Kamila, Alfi Najah Oktavia, Chindy Puryanti, Puryanti Rachma, Natasya Nishfiana Ramadhani, Ratna Amaliya Ria Chandra Kartika