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Hasibuan, Nasywasuri
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THE ROLE OF TRUST IN MEDIATING BRAND AMBASSADOR AND BRAND AWARENESS TOWARDS PURCHASE DECISIONS Christiana, Irma; Hasibuan, Nasywasuri
Jurnal Manajemen Vol 12 No 4 (2024): Jurnal Manajemen
Publisher : Program Studi Manajemen Fakultas Ekonomi Universitas Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36546/jm.v12i4.1320

Abstract

This research aims to identify variables that can influence purchasing decisions mediated by trust. This research approach is quantitative-descriptive. Sampling used a purposive sampling method to achieve a sample size based on the Lemeshow formula. Data collection was carried out by distributing questionnaires in the form of a Google Form. The data analysis technique uses the Partial Least Squares Structural Equation Model (PLS-SEM). Hypothesis testing shows that brand ambassadors and brand awareness influence trust and purchasing decisions. Trust is able to mediate the influence of brand ambassadors and brand awareness on purchasing decisions.