Claim Missing Document
Check
Articles

Found 6 Documents
Search

PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA GHATHAF COFFEE PREMIUM TEUPIN PUNTI ACEH UTARA Rahmi; Sutoyo; Ferdiananda Chadafi, Muhammad; Rahmati, Rahmati; Husna, Syifa Ul
JURNAL ILMU MANAJEMEN DAN KEWIRAUSAHAAN (JIMK) Vol 5 No 2 (2024): Desember
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis, Universitas Muslim Nusantara Al-Washliyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32696/jimk.v5i2.3892

Abstract

This study aims to identify the influence of product quality and service quality on customer satisfaction at Ghathaf Coffee Premium, Teupin Punti, North Aceh. The research method used is quantitative with a survey approach. Data were collected through questionnaires distributed to 75 regular customers who have experience with Ghathaf Coffee Premium products and services, and the data were processed using SPSS 29. The results of regression analysis show that product quality has a positive and significant effect on customer satisfaction, with a regression coefficient value of 0.462 and a t-value of 5.159 > 1.666. Service quality also has a positive and significant effect on customer satisfaction, with a regression coefficient value of 0.223 and a t-value of 3.087 > 1.666 and a significance value of 0.000 < 0.05. Together, product quality and service quality have a positive and significant impact on customer satisfaction at Ghathaf Coffee Premium Teupin Punti, North Aceh. The implications of this study highlight the importance for Ghathaf Coffee Premium to continuously improve its product and service quality to maintain and enhance customer satisfaction and strengthen its market position.
ANALISIS KINERJA PERANGKAT GAMPONG DALAM PENGEMBANGAN BUMG (Studi Kasus Pada Meunasah Kulam Meureudu Kabupaten Pidie Jaya) Hasbi, Hasbi; Syahriani, Endang; Ferdiananda Chadafi, Muhammad; Haryani, Haryani
Ekonomika : Jurnal Ekonomi dan Pembangunan Vol 17 No 1 (2025): March, 2025
Publisher : Fakultas Ekonomi Universitas Almuslim Bireuen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51179/eko.v17i1.3164

Abstract

The study analyzed the performance of the device in the development of BUMG by reviewing the influence of the keuchik leadership factor and increasing sources of income. The study was conducted at BUMG Meunasah Kulam, Meureudu District, Pidie Jaya Regency. The type of quantitative research with causality analysis. The data analysis technique used was path analysis using SMART-PLS. The results obtained (1) BUMG development is influenced by keuchik leadership and the contribution of income source factors also influences BUMG development, (2) Gampong device performance and also increasing sources of income have a significant effect on BUMG development. (3) Keuchik leadership has a significant effect on Gampong device performance. (4) The influence of Leadership, Increasing Sources of Income, and Gampong Device Performance simultaneously on the Development of Village-Owned Enterprises by 76.1%. (5) Leadership and Increasing Sources of Income affect Gampong Device Performance by 77.9%.
ANALISIS KINERJA PERANGKAT GAMPONG DALAM PENGEMBANGAN BUMG (Studi Kasus Pada Meunasah Kulam Meureudu Kabupaten Pidie Jaya) Hasbi, Hasbi; Syahriani, Endang; Ferdiananda Chadafi, Muhammad; Haryani, Haryani
Ekonomika Journal Vol 17 No 1 (2025): March, 2025
Publisher : Fakultas Ekonomi Universitas Almuslim Bireuen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51179/eko.v17i1.3164

Abstract

The study analyzed the performance of the device in the development of BUMG by reviewing the influence of the keuchik leadership factor and increasing sources of income. The study was conducted at BUMG Meunasah Kulam, Meureudu District, Pidie Jaya Regency. The type of quantitative research with causality analysis. The data analysis technique used was path analysis using SMART-PLS. The results obtained (1) BUMG development is influenced by keuchik leadership and the contribution of income source factors also influences BUMG development, (2) Gampong device performance and also increasing sources of income have a significant effect on BUMG development. (3) Keuchik leadership has a significant effect on Gampong device performance. (4) The influence of Leadership, Increasing Sources of Income, and Gampong Device Performance simultaneously on the Development of Village-Owned Enterprises by 76.1%. (5) Leadership and Increasing Sources of Income affect Gampong Device Performance by 77.9%.
ANALISIS KINERJA PERANGKAT GAMPONG DALAM PENGEMBANGAN BUMG (Studi Kasus Pada Meunasah Kulam Meureudu Kabupaten Pidie Jaya) Hasbi, Hasbi; Syahriani, Endang; Ferdiananda Chadafi, Muhammad; Haryani, Haryani
Ekonomika Journal Vol 17 No 1 (2025): March, 2025
Publisher : Fakultas Ekonomi Universitas Almuslim Bireuen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51179/eko.v17i1.3164

Abstract

The study analyzed the performance of the device in the development of BUMG by reviewing the influence of the keuchik leadership factor and increasing sources of income. The study was conducted at BUMG Meunasah Kulam, Meureudu District, Pidie Jaya Regency. The type of quantitative research with causality analysis. The data analysis technique used was path analysis using SMART-PLS. The results obtained (1) BUMG development is influenced by keuchik leadership and the contribution of income source factors also influences BUMG development, (2) Gampong device performance and also increasing sources of income have a significant effect on BUMG development. (3) Keuchik leadership has a significant effect on Gampong device performance. (4) The influence of Leadership, Increasing Sources of Income, and Gampong Device Performance simultaneously on the Development of Village-Owned Enterprises by 76.1%. (5) Leadership and Increasing Sources of Income affect Gampong Device Performance by 77.9%.
DETERMINASI DAYA TARIK, PHYSICAL EVIDENCE, DAN VIRAL MARKETING TERHADAP MINAT BERKUNJUNG KEMBALI PADA OBJEK WISATA HUTAN LINDUNG KOTA LANGSA DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING Nurhayati, Agustin; Fata, Khairul; Yusrawina, Yusrawina; Ferdiananda Chadafi, Muhammad
NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Vol 10, No 10 (2023): NUSANTARA : Jurnal Ilmu Pengetahuan Sosial
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jips.v10i10.2023.4906-4920

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh daya tarik, bukti fisik, dan viral marketing terhadap niat mengunjungi kembali objek wisata hutan lindung di kota Langsa, dengan kepuasan sebagai variabel intervening. Populasi penelitian ini adalah seluruh individu yang sebelumnya pernah mengunjungi objek wisata hutan lindung kota Langsa. Ukuran sampel dapat berkisar antara 5 hingga 10 kali jumlah indikator dalam model, dan untuk penelitian ini diambil ukuran sampel 10 kali jumlah indikator (17x7), sehingga diperoleh 119 sampel. Penelitian ini menggunakan Structural Equation Model (SEM) dengan menggunakan software WarpPLS 9.0. Temuan penelitian ini menunjukkan bahwa variabel daya tarik dan bukti fisik mempunyai pengaruh terhadap kepuasan pengunjung. Selanjutnya daya tarik, bukti fisik, dan kepuasan pengunjung berpengaruh terhadap niat berkunjung kembali ke objek wisata hutan lindung kota Langsa. Namun variabel viral marketing tidak mempengaruhi kepuasan pengunjung atau niat berkunjung kembali. Hasil penelitian juga mengungkapkan bahwa kepuasan pengunjung memediasi hubungan daya tarik dan bukti fisik terhadap niat berkunjung kembali. Selain itu, variabel kepuasan tidak memediasi hubungan antara viral marketing dan niat berkunjung kembali
ANALISIS BIAYA – VOLUME – LABA DALAM PERENCANAAN LABA PADA USAHA KERIPIK Alifvia, Alifvia; Bustami, Koko; Ferdiananda Chadafi, Muhammad; Saifrizal, Muhammad
NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Vol 10, No 4 (2023): NUSANTARA : JURNAL ILMU PENGETAHUAN SOSIAL
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jips.v10i4.2023.2171-2179

Abstract

Manajer dapat lebih memahami hubungan antara volume biaya dan keuntungan dengan menggunakan studi biaya volume keuntungan (cvp). Untuk proses pengambilan keputusan perusahaan dalam perencanaan laba, analisis ini sangat membantu. Analisis untuk menentukan penjualan minimum yang diperlukan perusahaan untuk menghindari kerugian tetapi belum menghasilkan keuntungan, atau untuk mengatakan bahwa keuntungan sama dengan nol. Penelitian ini menggunakan metodologi kualitatif. Penelusuran secara langsung dalam bentuk informasi dari usaha tersebut, dengan terknik pengambilan sampel dilakukan secara purposive dan snowball dan triangulasi. menggunakan data biaya, volume penjualan dan pendapatan tahun 2020-2022. Ada perbedaan sebelum dan sesudah analisis BEP. Pada saat harga dinaikkan 10% maka perbandingan jumlah target unit sebesar 563kg sebelumnya sebesar 671kg. jika biaya variable diturunkan 10% maka arget penjualan hanya 614kg sebelumnya 671kg