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All Journal Therapy : Journal of Health Science
Dedu, Baltasar
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Health Professions

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THE CORELATION BETWEEN THE IMPLEMENTATION OF THERAPEUTIC COMMUNICATION BY HEALTH WORKERS AND THE LEVEL OF PATIENT SATISFACTION IN THE INPATIENT ROOM AT RSUD KABUPATEN BEKASI S., Christine Margaretha; Dedu, Baltasar; Nurti Y. K. Gea
Soscience: Jurnal Ilmu Sosial Science Vol 3 No 1 (2025): JULY 2025
Publisher : Rena Cipta Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62354/therapy.v3i1.56

Abstract

Therapeutic communication was able to affect the level of patient satisfaction. Therapeutic communication is a problem that health workers need to pay attention to. However, it turns out that there are still hospitals that provide or carry out therapeutic communication which are considered not good by patients so that most of the patients who visit the hospital feel less satisfied. Therapeutic communication is something that every health worker must master and possess. This study was conducted to determine the relationship between the implementation of therapeutic communication by health workers with the level of patient satisfaction in the inpatient room at RSUD Kabupaten Bekasi. This research method is a quantitative type that is analytic with a cross sectional approach. The population of this study were patients in the inpatient room at Bekasi District Hospital using probability sampling technique with stratified random sampling. Based on the results of statistical analysis using the chi-square test, the p-value was 0.000 ≤ 0.05. This indicates that H0 is rejected. There is a significantly relationship between the implementation of therapeutic communication by health workers with the level of patient satisfaction in the inpatient room at RSUD Kabupaten Bekasi.
THE RELATIONSHIP BETWEEN EFFECTIVE FAMILY COMMUNICATION AND PERSONAL HYGIENE IN THE ELDERLY IN JATIMAKMUR BEKASI CITY Maharani, Afifa Rizqia; Dedu, Baltasar; Indrawati, Lina
Soscience: Jurnal Ilmu Sosial Science Vol 3 No 1 (2025): JULY 2025
Publisher : Rena Cipta Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62354/therapy.v3i1.60

Abstract

A person who is in the elderly phase experiences changes both physically and mentally and socially. Physical changes include decreased physical strength, stamina and appearance. In Indonesia, it has not been supported by improving the quality of health care for the elderly. Knowledge about elderly care, both by family, parents themselves and other social institutions is still very inadequate. The factors that cause lack of self-care in the elderly are due to lack of knowledge or cognitive deficits. The application of effective communication in the family is a form of interaction between children and elderly parents which has implications for personal hygiene. The method that will be used by the researcher is quantitative with an analytical research design. The design of this study was cross sectional with the technique of Probability Sampling simple random sampling. The population in this study were 85 elderly and after entering into the Slovin formula, a sample of 70 elderly people was obtained. The results of statistical analysis using the chi-square test obtained a p-value of 0.000 0.05. This shows that Ha is accepted and Ho is rejected. It was obtained from the bivariate result that 63 (90.0%) respondents had good effective family communication with good personal hygiene. Based on the results of the study, there is a significant relationship between effective family communication and personal hygiene in Jatimakmur, Bekasi City.
Co-Authors Lina Indrawati Maharani, Afifa Rizqia Nurti Y. K. Gea S., Christine Margaretha