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Understanding Behavioral Intentions: How Customers Decide to Adopt Internet Banking in Bangladesh Sarker, Bipul Kumar; Sarker, Debobrota Kumar; Shaha, Shompa Rani; Saha, Deepongkar; Sarker, Saurav
Annals of Management and Organization Research Vol. 6 No. 2 (2024): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i2.2402

Abstract

Purpose: In the arena of digital banking, internet banking has become a hotcake. As internet banking becomes an increasingly integral component of the financial services sector, understanding the determinants that drive or inhibit its adoption among active customers is crucial for both banks and policymakers. Research Methodology: The research employs a quantitative. A structured questionnaire were used to collect data from the customers, focusing on key constructs such as technological device self-efficacy (TSE), user-friendly (UF), beneficial (B) , security concerns (SC), features of the apps (FA), trust, social influence (SI). In this study answer sheets were provided to 350 banking service consumers out of which only 174 answered the questions. After discarding the incomplete answer sheets, a total of 146 were found suitable for the study. Statistical analyses, including descriptive analysis, correlation analysis and multiple regression, are applied to identify and quantify the relationships between these factors and behavioral intentions. Results: According to the findings, the intention of users to use internet banking services in Bangladesh was significantly predicted by the user-friendly (B = 0.708, t = 5.585; p < 0.000) and features of the applications (B = 0.392, t = 2.443; p < 0.016). On the other hand, in Bangladesh, the behavioral intention to use internet banking is most significantly impacted by user friendly. Limitations: The study is only geographically focused on Bangladesh and may ignore the influence of external factors (such as regulatory changes and economic fluctuations), which may significantly influence consumer adoption decisions. Contribution: The study will contribute to the academic literature by extending the existing theories of technology adoption in the context of internet banking in Bangladesh. The findings of this study will assist strategic decisions, policy formulation, and initiatives to promote greater adoption and effective use of Internet banking services.
Scenario of e-waste management: Navigating business prospects overcoming environmental challenges Sarker, Debobrota Kumar; Shaha, Shompa Rani; Saha, Deepongkor; Saha, Mrinal Kanti; Saha, S. Mridul Kanti; Sarker, Bipul Kumar
Journal of Sustainable Tourism and Entrepreneurship Vol. 6 No. 3 (2025): May
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/joste.v6i3.2674

Abstract

Purpose: The main objective of this study is to determine the scenario of e-waste management from a global and Bangladeshi perspective and navigate potential business prospects in the procedure of e-waste management minimizing health hazards. Research Methodology: The research was conducted by collecting data from reports and research papers from different international and national sources, interviews with 500 residents of Dhaka City, and five no. of recycling companies in Bangladesh. Upon descriptive analysis of the scenarios of global and Bangladeshi e-waste management, we tried to establish a relationship between proper e-waste management and business prospects. Results: The study found that home appliances and cell phones form the majority of e-waste. Informal recycling practices are responsible for high environmental and health risks. Moving towards a structured, formal recycling process can bring significant economic benefits in the form of employment opportunities and recovery of resources from e-waste. Conclusions: Effective e-waste management, supported by advanced technology and strong policy enforcement, is essential for protecting health and the environment while generating economic and employment opportunities. Limitations: The sample for the interview was taken from Dhaka City only. A larger population could make the study richer. Contribution: The study suggests setting up advanced recycling facilities and transforming entire e-waste management practices through internationally and cooperatively adopted sustainable measures. It emphasizes developing proactive policies and enhancing public awareness of proper e-waste management with a view to effectively facing the challenges and grabbing the business opportunities available from the e-waste management process. Novelty: This research has tried to bring out economic benefits and business opportunities from the process of e-waste management. It highlights that structured and sustainable e-waste management fosters economic growth, mitigates health hazards, and saves the environment.
Student Engagement and Challenges in Web 2.0-Based Learning: Evidence from Higher Education in Dhaka Sarker, Bipul Kumar; Sarker, Debobrota Kumar
Journal of Pedagogy and Education Science Vol 4 No 02 (2025): Journal of Pedagogy and Education Science
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jpes.00950

Abstract

The COVID-19 epidemic transformed education, prompting a rise in the adoption of Web 2.0 tools in Dhaka's colleges to improve digital literacy, teacher-student connection, and student engagement. A quantitative approach was used, with 200 students from five institutions in Dhaka city receiving structured questionnaires. The learning engagement is the outcome variable in this study, and the predictor factors are academic year, gender (1=male, 2=female), web 2.0 usage (1=yes, 0=no), and web 2.0 tools literacy. The influence of learning engagement was assessed using SPSS and Microsoft Excel, which included regression analysis, t-tests, ANOVA, and descriptive statistics. Findings showed that 78% of students said they were more involved, and 85% said that Google Docs and Padlet had helped them collaborate better. However, issues including inadequate teacher preparation (50%) and restricted access to technology (48%), as well as distractions (56%), were noted. According to regression analysis, digital literacy and Web 2.0 usage were significant predictors of learner engagement (R2 = 0.74). By concentrating on a developing nation, this study offers insights into the acceptance and obstacles of Web 2.0 tools in environments with limited resources, which makes it novel. The study concludes that although Web 2.0 technologies improve educational opportunities, their full potential requires filling infrastructural deficiencies, educating teachers, and encouraging digital literacy.  These findings provide valuable suggestions for educators and policymakers and add to the conversation on technology-integrated education.
Digital banking's effect on the banking industry & system transformation Sarker, Debobrota Kumar; Sarker, Bipul Kumar; Shaha, Shompa Rani; Sarker, Sajib; Borddin, Ali
Annals of Management and Organization Research Vol. 6 No. 4 (2025): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i4.2644

Abstract

Purpose: This study examines how digital banking has affected Bangladesh's banking industry by emphasizing its ramifications, difficulties, and revolutionary influences. Research Methodology: With 200 participants and secondary sources, this study employs a mixed-methods approach and concludes that digital banking improves financial inclusion, convenience, and security.  However, obstacles to complete adoption include societal problems, legislative restrictions, and inadequate infrastructure.  While inequalities in digital literacy and geographic access continue to be major concerns, security, accessibility, and time efficiency are also important contributing variables. Results: Although the results highlight the potential of digital banking to modernize the banking sector and promote economic growth, their wider application is limited by factors, including their geographical concentration and dependence on self-reported data. Conclusions: Bangladesh has enormous potential for equitable growth and financial innovation compared with digital banking. Nevertheless, for widespread adoption, infrastructure deficiencies, digital illiteracy, and security issues must be addressed. Limitations: This study's limitations include its dependence on self-reported data, regional focus, and inadequate technology infrastructure that affects the uptake of digital banking. Contribution:  This study advances our knowledge of how digital banking is changing conventional banking institutions and provides practical advice to industry executives and legislators on how to remove obstacles and create a more robust and inclusive financial system. Novelty: This study emphasizes financial inclusion, technological obstacles, and specific recommendations for sustainable growth and innovation, highlighting the revolutionary influence of digital banking on Bangladesh's banking industry.
Scenario of e-waste management: Navigating business prospects overcoming environmental challenges Sarker, Debobrota Kumar; Shaha, Shompa Rani; Saha, Deepongkor; Saha, Mrinal Kanti; Saha, S. Mridul Kanti; Sarker, Bipul Kumar
Journal of Sustainable Tourism and Entrepreneurship Vol. 6 No. 3 (2025): May
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/joste.v6i3.2674

Abstract

Purpose: The main objective of this study is to determine the scenario of e-waste management from a global and Bangladeshi perspective and navigate potential business prospects in the procedure of e-waste management minimizing health hazards. Research Methodology: The research was conducted by collecting data from reports and research papers from different international and national sources, interviews with 500 residents of Dhaka City, and five no. of recycling companies in Bangladesh. Upon descriptive analysis of the scenarios of global and Bangladeshi e-waste management, we tried to establish a relationship between proper e-waste management and business prospects. Results: The study found that home appliances and cell phones form the majority of e-waste. Informal recycling practices are responsible for high environmental and health risks. Moving towards a structured, formal recycling process can bring significant economic benefits in the form of employment opportunities and recovery of resources from e-waste. Conclusions: Effective e-waste management, supported by advanced technology and strong policy enforcement, is essential for protecting health and the environment while generating economic and employment opportunities. Limitations: The sample for the interview was taken from Dhaka City only. A larger population could make the study richer. Contribution: The study suggests setting up advanced recycling facilities and transforming entire e-waste management practices through internationally and cooperatively adopted sustainable measures. It emphasizes developing proactive policies and enhancing public awareness of proper e-waste management with a view to effectively facing the challenges and grabbing the business opportunities available from the e-waste management process. Novelty: This research has tried to bring out economic benefits and business opportunities from the process of e-waste management. It highlights that structured and sustainable e-waste management fosters economic growth, mitigates health hazards, and saves the environment.
Understanding Behavioral Intentions: How Customers Decide to Adopt Internet Banking in Bangladesh Sarker, Bipul Kumar; Sarker, Debobrota Kumar; Shaha, Shompa Rani; Saha, Deepongkar; Sarker, Saurav
Annals of Management and Organization Research Vol. 6 No. 2 (2024): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i2.2402

Abstract

Purpose: In the arena of digital banking, internet banking has become a hotcake. As internet banking becomes an increasingly integral component of the financial services sector, understanding the determinants that drive or inhibit its adoption among active customers is crucial for both banks and policymakers. Research Methodology: The research employs a quantitative. A structured questionnaire were used to collect data from the customers, focusing on key constructs such as technological device self-efficacy (TSE), user-friendly (UF), beneficial (B) , security concerns (SC), features of the apps (FA), trust, social influence (SI). In this study answer sheets were provided to 350 banking service consumers out of which only 174 answered the questions. After discarding the incomplete answer sheets, a total of 146 were found suitable for the study. Statistical analyses, including descriptive analysis, correlation analysis and multiple regression, are applied to identify and quantify the relationships between these factors and behavioral intentions. Results: According to the findings, the intention of users to use internet banking services in Bangladesh was significantly predicted by the user-friendly (B = 0.708, t = 5.585; p < 0.000) and features of the applications (B = 0.392, t = 2.443; p < 0.016). On the other hand, in Bangladesh, the behavioral intention to use internet banking is most significantly impacted by user friendly. Limitations: The study is only geographically focused on Bangladesh and may ignore the influence of external factors (such as regulatory changes and economic fluctuations), which may significantly influence consumer adoption decisions. Contribution: The study will contribute to the academic literature by extending the existing theories of technology adoption in the context of internet banking in Bangladesh. The findings of this study will assist strategic decisions, policy formulation, and initiatives to promote greater adoption and effective use of Internet banking services.
Digital banking's effect on the banking industry & system transformation Sarker, Debobrota Kumar; Sarker, Bipul Kumar; Shaha, Shompa Rani; Sarker, Sajib; Borddin, Ali
Annals of Management and Organization Research Vol. 6 No. 4 (2025): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i4.2644

Abstract

Purpose: This study examines how digital banking has affected Bangladesh's banking industry by emphasizing its ramifications, difficulties, and revolutionary influences. Research Methodology: With 200 participants and secondary sources, this study employs a mixed-methods approach and concludes that digital banking improves financial inclusion, convenience, and security.  However, obstacles to complete adoption include societal problems, legislative restrictions, and inadequate infrastructure.  While inequalities in digital literacy and geographic access continue to be major concerns, security, accessibility, and time efficiency are also important contributing variables. Results: Although the results highlight the potential of digital banking to modernize the banking sector and promote economic growth, their wider application is limited by factors, including their geographical concentration and dependence on self-reported data. Conclusions: Bangladesh has enormous potential for equitable growth and financial innovation compared with digital banking. Nevertheless, for widespread adoption, infrastructure deficiencies, digital illiteracy, and security issues must be addressed. Limitations: This study's limitations include its dependence on self-reported data, regional focus, and inadequate technology infrastructure that affects the uptake of digital banking. Contribution:  This study advances our knowledge of how digital banking is changing conventional banking institutions and provides practical advice to industry executives and legislators on how to remove obstacles and create a more robust and inclusive financial system. Novelty: This study emphasizes financial inclusion, technological obstacles, and specific recommendations for sustainable growth and innovation, highlighting the revolutionary influence of digital banking on Bangladesh's banking industry.