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Tingkat Kepuasan Masyarakat dalam Pelayanan Kesehatan di Provinsi Maluku Utara: Studi Kasus RSUD. Chasan Boesoiri Sun’an, Muammil; Soleman, Marwan Man; Nurlaila, Nurlaila
Studi Ilmu Manajemen dan Organisasi Vol. 5 No. 2 (2024): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v5i2.3591

Abstract

Purpose: This research aims to identify and analyze the quality of health services in North Maluku Province, the level of community satisfaction with these services, and the role of the government in encouraging efforts to improve health services.Methodology: The data was analyzed using descriptive and qualitative statistical analysis frameworks. Descriptive statistics analyze variables presented in frequency distributions, both in absolute numbers and percentages.Results: The research results show that there are still various aspects of government health services that require improvement, such as administrative problems, medical personnel, equipment, and supporting facilities. Public complaints include medical costs not commensurate with services, a less clean and comfortable environment, and service delays due to a lack of medical personnel. Conclusions: Public satisfaction with government-provided health services still faces various shortcomings that need to be continuously improved, including administrative issues, workforce, equipment, and other supporting facilities. Therefore, the government needs to allocate a budget for health subsidies.Limitations: Factors such as demographic differences and economic conditions have not been explored, nor have service provider perspectives that could provide insight into internal constraints. This limitation must be considered in further research with more diverse methods and data.Contribution: These findings can be a basis for policymakers in designing strategies for improving health services, including more appropriate budget allocation and improved procedures. This research also opens opportunities to explore demographic factors and service provider perspectives to enrich understanding of challenges and solutions in the health system.
VILLAGE FISCAL TRANSFERS AND INTER-REGIONAL INEQUALITY REDUCTION: THE DYNAMICS OF VILLAGE DEVELOPMENT IN NORTH MALUKU Sun’an, Muammil; Said Mala; Abdul Chalid Ahmad; Irawan Abae
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 4 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i4.4190

Abstract

This study aims to analyze the influence of the number of developing villages, the village development index, village expenditure, and village literacy on village fiscal transfers in North Maluku Province. Using a panel data regression approach and a random effects model in nine districts/cities during the 2017-2024 period, this study found that village expenditure and village literacy levels did not significantly influence the amount of fiscal transfers received by villages. In contrast, village fiscal transfers showed a significant impact in reducing disparities between regions, especially in areas such as Central Halmahera Regency, Morotai Island, Tidore Islands City, and Taliabu Regency. These findings indicate that a fiscal approach based on region and village performance is more effective in promoting inclusive development in the archipelago. The results of this study provide important implications for the formulation of affirmative fiscal policies and strengthening village development governance in disadvantaged, frontier, and outermost (3T) regions.