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Analisis Kualitas Website E-Perpus Menggunakan Metode WebQual 4.0 dan Importance Performance Analysis (IPA) Dhiannisa, Fina; Firliana, Rina; Wardani, Anita Sari
METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi Vol. 8 No. 2 (2024): METHOMIKA: Jurnal Manajemen Informatika & Komputersisasi Akuntansi
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/jmika.Vol8No2.pp129-137

Abstract

The e-Perpus website is a digital library owned by SMA Negeri 4 Kediri. The e-Perpus website can only be used to view book availability and borrow books only. There is an assessment column for websites which are categorized into 3 criteria, namely good, adequate and poor. Based on these general criteria, it is difficult to know what aspects are considered good, sufficient, or poor. The aim of this research is to find out what indicators have or have not met user expectations for the website based on end user perceptions. This research uses the Webqual 4.0 method with 3 variables: usability quality, information quality, and service interaction quality and the Importance Performance Analysis (IPA) method to determine the level of performance and expectations for websites using a descriptive quantitative approach. Data collection was carried out by distributing questionnaires to 95 respondents and the results of the gap analysis showed that all indicators were negative, this indicates that the quality of the website has not met user expectations. The variable that has the biggest gap is the usability quality variable with an average of -0.60, then the service interaction quality variable with an average of -48, and finally the usability quality variable with an average of -0.36. The IPA results show that overall the indicators that require improvement are the ability to carry out tasks, relevant information and detailed information.
Analisis Kualitas Website E-Perpus Menggunakan Metode WebQual 4.0 dan Importance Performance Analysis (IPA) Dhiannisa, Fina; Firliana, Rina; Wardani, Anita Sari
METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi Vol. 8 No. 2 (2024): METHOMIKA: Jurnal Manajemen Informatika & Komputersisasi Akuntansi
Publisher : Universitas Methodist Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46880/jmika.Vol8No2.pp129-137

Abstract

The e-Perpus website is a digital library owned by SMA Negeri 4 Kediri. The e-Perpus website can only be used to view book availability and borrow books only. There is an assessment column for websites which are categorized into 3 criteria, namely good, adequate and poor. Based on these general criteria, it is difficult to know what aspects are considered good, sufficient, or poor. The aim of this research is to find out what indicators have or have not met user expectations for the website based on end user perceptions. This research uses the Webqual 4.0 method with 3 variables: usability quality, information quality, and service interaction quality and the Importance Performance Analysis (IPA) method to determine the level of performance and expectations for websites using a descriptive quantitative approach. Data collection was carried out by distributing questionnaires to 95 respondents and the results of the gap analysis showed that all indicators were negative, this indicates that the quality of the website has not met user expectations. The variable that has the biggest gap is the usability quality variable with an average of -0.60, then the service interaction quality variable with an average of -48, and finally the usability quality variable with an average of -0.36. The IPA results show that overall the indicators that require improvement are the ability to carry out tasks, relevant information and detailed information.
Pengukuran Usability Dengan Use Questionaireus Pada Web E-Learning Sekolah Ekspor Rizal, Mochammad Khirul; Bihi, Abdullah Kafa; Dhiannisa, Fina; Fajarsari, Gesti Dwi
Prosiding SEMNAS INOTEK (Seminar Nasional Inovasi Teknologi) Vol. 7 No. 1 (2023): PROSIDING NSEMINAR NASIONAL INOVASI TEKNOLOGI TAHUN 2023
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/inotek.v7i1.3425

Abstract

Yayasan Sekolah Ekspor Nasional atau Sekolah Ekspor merupakan perusahaan layanan pendidikan berbasis teknologi yang beroperasi di Indonesia. Sekolah Ekspor menyediakan layanan pendidikan, dalam bentuk pembelajaran secara online melalui media website. Dalam menunjang bentuk pembelajaran online melalui website, terdapat beberapa fitur yang tersedia didalam website dan dapat digunakan oleh pengguna diantaranya materi, kumpulan soal latihan dan asynchronous learning atau ASL. Metode penelitian yang digunakan dalam penelitian ini adalah pengujian usability menggunakan USE Questionnaire dengan pengumpulan data primer dilakukan degan kuesioner. Hasil rekap nilai atribut terkecil pada aspek Easy of Learning (kemudahan mempelajari) yaitu mendapatkan nilai 79,2 % sedangkan pniai tertiggi terletak pada aspek Usefulness (kegunaan) yaitu mendapatkan 86,1 %. Dan total keseluruhan perhitungan usability website e-learning sekolah ekspor mendapatkan nilai 81,1 % berarti website E-learning Sekolah Ekspor masuk dalam kategori sangat layak digunakan.