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All Journal Lentera Pustaka JURNAL FPPTI
Maulidya, Bella Septi
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Humanities Library & Information Science Social Sciences Other

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Analisis Indikator Instrumen Kecemasan (Library Anxiety) Dengan Metode Confirmator Factor Analysis di Library and Knowledge Center @Senayan Arief, Noor; Maulidya, Bella Septi; Erika, Erika
Lentera Pustaka: Jurnal Kajian Ilmu Perpustakaan, Informasi dan Kearsipan Vol 10, No 2 (2024): December
Publisher : Program Studi Ilmu Perpustakaan, Fakultas Ilmu Budaya, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/lenpust.v10i2.69222

Abstract

Background: Understanding the characteristics of library users is crucial to identifying library anxiety and improving user experience and the effectiveness of information searching. Library anxiety can stem from various factors, including user perceptions, library facilities, and services.Objective: This study aimed to determine the accuracy and similarity of questionnaire indicators on anxiety instruments using Confirmatory Factor Analysis (CFA). The focus was limited to evaluating the indicators of library anxiety instruments.Methods: A quantitative approach was employed using CFA to analyze the validity and reliability of the indicators related to library anxiety. The study analyzed responses from users of the Library and Knowledge Center @Senayan.Results: The findings showed that library anxiety did not stem from the library itself or its staff. Instead, the LA10 indicator (the use of lockers) revealed that while users felt safe using lockers, they experienced inconvenience due to carrying many items. Meanwhile, indicators LA11 (library design) and LA12 (temperature and air quality) did not meet the criteria. During the study, the temperature and air quality were suboptimal but were repaired by December 2024. The library design is currently under renovation planning with an improved layout.Conclusion: This study highlights the importance of understanding user perceptions in addressing library anxiety. Improvements in facilities, including lockers, temperature, air quality, and library design, play a significant role in reducing anxiety and enhancing user satisfaction.
Pengaruh Promosi Perpustakaan Melalui Instagram Terhadap Pemanfaatan Layanan di Library and Knowledge Center Binus @Senayan kampus Arief, Noor; Maulidya, Bella Septi
Jurnal FPPTI Vol. 2, No. 1 (2023): Juli 2023
Publisher : Forum Perpustakaan Perguruan Tinggi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59239/jfppti.v1i2.20

Abstract

This study seeks to determine the impact of Instagram promotion on using Library and Knowledge Centre (LKC) Binus @Senayan Campus services. Using a quantitative descriptive method, the author defines the population as the number of visitors, lecturers, and students who come to the LKC Binus @ Senayan Campus, totaling 198 people (from 01 January 2021 to 20 May 2022), while the research sample is 5% of the entire population—comprising 133 individuals. The author collected samples using the Accidental Sampling technique. In other words, respondents are selected arbitrarily or not beforehand. In this study, the dependent variable is library users, and the independent variable is Instagram. The utilization of a library is measured using indicators such as service quality, including concrete evidence, dependability, responsiveness, assurance, and empathy. Indicators such as the implementation of promotions, promotional media, and promotional periods can be used to determine the degree to which a library is promoted on Instagram. According to the investigation conducted, the value was 21.356>1.97824. This indicates that tcount is a more significant value than the t table, positively affecting the utilization of services at the LKC Binus @Senayan Campus. In addition, the significance level is 0.0000.05, indicating that the influence of promotion on the use of services at the LKC Binus @Senayan Campus is significant. Based on the findings of this study, it can be concluded that Instagram promotion has a positive and significant effect on the LKC Binus @Senayan Campus's service utilization.
Co-Authors Arief, Noor Erika Erika