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Design Application of Active Sea Service Based on The Web at KSOP Tanjung Emas Taufikurrahman, Moh. Rafli; Rohmah, Nur; Iskandar
Dinamika Bahari Vol 5 No 2 (2024): October 2024 Edition
Publisher : Politeknik Ilmu Pelayaran Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46484/db.v5i2.631

Abstract

The process of processing the Active Sea Service Certificate at the Harbormaster and Port Authority (KSOP) of Tanjung Emas is still done manually, making it vulnerable to illegal levies and reliant on paper documents. Therefore, an application is needed to expedite services, enhance efficiency, and minimize the occurrence of illegal levies. This research aims to elucidate the steps for designing a SIMALA application at KSOP Tanjung Emas and to assess its effectiveness. This research employs the Research and Development method, incorporating Planning, Production, and Evaluation (PPE) steps. The effectiveness of the SIMALA application at KSOP Tanjung Emas is gauged using the N-gain value. The process of creating a SIMALA application design at KSOP Tanjung Emas begins with planning, which encompasses preparing tools and materials, conceptualizing the SIMALA application system model, designing the database, structuring database tables, and interface design. The subsequent step is production, involving program and interface implementation. The final step is evaluation, which includes black box testing, phase I improvements, phase II testing, and phase II improvements. The effectiveness of the SIMALA application at KSOP Tanjung Emas falls within the high category, as evidenced by the N-gain value of 0.764.
The Impact of the Requirement to Implement a Business Management System for Ship Agency Activities in Accordance with Circular Letter No. SE-DJPL 10 of 2025 on the Performance of Ship Agency Service Providers at Labuan Bajo Port Rohmah, Nur; Taufikurrahman, Moh. Rafli; Adhi Prasetianto, Torie
Return : Study of Management, Economic and Bussines Vol. 5 No. 4 (2026): Return: Study of Management, Economic and Business
Publisher : PT. Publikasiku Academic Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57096/return.v5i4.455

Abstract

The Ministry of Transportation issued Circular Letter of the Director General of Sea Transportation Number SE-DJPL 10 of 2025 concerning the obligation to fulfill Business Management System (SMU) document requirements for ship agency business actors. The purpose of this study is to determine the effectiveness of the Business Management System for ship agency business activities in accordance with Circular Letter Number SE-DJPL 10 of 2025 concerning the obligation to fulfill Business Management System (SMU) documents for ship agency business actors on the performance of ship agency service providers at the Port of Labuan Bajo, as well as to assess the impact of this obligation on their performance. This study employs a mixed-method approach, combining qualitative and quantitative methods through data collection techniques such as observation, interviews, documentation, and questionnaires. Data were analyzed using descriptive qualitative methods and SmartPLS, with triangulation of techniques and sources applied to enhance data validity. The results of this study indicate that the implementation of Business Management System (SMU) documents in accordance with Circular Letter Number SE-DJPL 10 of 2025 is effective in improving the performance of ship agency service providers at the Port of Labuan Bajo.