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All Journal The Indonesian Journal of Computer Science
Utami, Aisyah Nurlita
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Computer Science & IT Electrical & Electronics Engineering Engineering

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Data Governance Improvement Strategy for Peer-to-Peer Lending Sharia in Indonesia: Study Case PT ABC Priastomo, Ristyo Yogi; Ruldeviyani, Yova; Gunawan, Adi; Al Haq, Muhammad Hezby; Utami, Aisyah Nurlita
The Indonesian Journal of Computer Science Vol. 13 No. 6 (2024): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i6.4233

Abstract

Abstract—Financial Technology (fintech) is a company that supervised by the Indonesian Financial Services Authority (OJK) and fintech associations which has strict regulations. Well-defined data management can support organizations to comply with mandatory regulations. This research was conducted on a sharia peer-to-peer lending fintech in Indonesia with the aim of solving data governance problems in organizations by measure of Data Governance Maturity Level to get recommendations strategies to improve the implementation of data governance in the organization. The measurement was carried out using IBM Data Governance Maturity Model Framework. After validation and finalization of the assessment, the results showed that the average score was 2.47. It's shown that currently at the Managed level. Some domains need to be improved in the future, data value creation, data organizational structure and awareness, data policies and rules and data stewardship.
Usability Evaluation and Solution Design Improvement of OCTO Friends as Banking Referral Application Utami, Aisyah Nurlita; Santoso, Harry Budi
The Indonesian Journal of Computer Science Vol. 13 No. 1 (2024): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i1.3704

Abstract

OCTO Friends application was developed to allow customers to directly participate in banking product referral program, has not met expectations and targets. Only 10.6% of the 39,105 members actively provided referrals, and business conversion rate was only 10% of the target. This study aims to evaluate the application's usability and generate recommendations for interface design improvement. A mixed methods research approach was used, including quantitative research through user needs questionnaires and System Usability Scale (SUS), along with qualitative research through in-depth interviews and usability testing. Data collection through questionnaires involved 104 respondents, resulting in a list of user needs and SUS score of 66. The results showed that OCTO Friends is requires some improvements. In-depth interviews and usability testing for six main functions led to 46 interface design improvements, especially improvements in referral data input, follow-up referral, and incentive information functions as these are primary functions of referral application.
Co-Authors Adi Gunawan, Adi Al Haq, Muhammad Hezby Harry Budi Santoso Priastomo, Ristyo Yogi Yova Ruldeviyani