Vishnuvardhana S. Soeprapto
Bunda Mulia University, Indonesia

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Analysis of the Influence of Ticket Price Perception and Facilities on Visiting Intention at the Indonesian National Museum, Central Jakarta Riisel Khang; Vishnuvardhana S. Soeprapto
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 2 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i2.11169

Abstract

The Indonesian National Museum in Central Jakarta, also known as the Elephant Museum, is one of the cultural educational tourism destinations with significant historical value in Indonesia. The number of tourist visits to this museum remains relatively low, particularly outside visits conducted by students and formal institutions. This condition is presumed to be related to the substantial increase in ticket prices as well as the suboptimal management of facilities. Purpose: This study aims to analyze the influence of ticket price perception and facilities on visiting intention at the Indonesian National Museum in Central Jakarta, both partially and simultaneously. Methods: This study employed a quantitative approach based on the positivist paradigm. The population consisted of 717,656 visitors to the Indonesian National Museum in 2025. Using the Slovin formula with a 10% margin of error, a sample of 100 respondents was selected through purposive sampling. Data were collected through observation, questionnaires using a four-point Likert scale, and documentation. The analysis techniques included descriptive statistics, validity and reliability tests, classical assumption tests, coefficient of determination analysis, partial and simultaneous hypothesis testing, and multiple linear regression analysis. Results: The findings indicate that ticket price perception has a positive and significant influence on visiting intention (t = 4.890; p = 0.000; β = 0.345). Facilities also have a positive and significant influence on visiting intention (t = 3.949; p = 0.000; β = 0.309). Simultaneously, both variables significantly affect visiting intention (F = 20.337; p = 0.000). The Adjusted R Square value of 0.281 shows that ticket price perception and facilities explain 28.1% of the variation in visiting intention, while the remaining 71.9% is influenced by other factors. Implications: The results suggest that fair ticket pricing and improved facilities can enhance visitors’ intention to visit the Indonesian National Museum. Therefore, museum management should prioritize appropriate pricing strategies and facility improvements while also strengthening promotion, destination image, and service quality.
Analyzing the Influence of the 4A Tourism Components on Visitor Satisfaction at the Jakarta Wayang Museum David Andrean; Vishnuvardhana S. Soeprapto
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 2 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i2.11171

Abstract

The revitalization of the Jakarta Wayang Museum has enhanced its role as a cultural heritage tourism destination; however, the extent to which its tourism components influence visitor satisfaction has not been empirically examined. Purpose: This study aims to analyze the effect of the 4A tourism components—attractions, accessibility, amenities, and ancillary services—on visitor satisfaction at the Jakarta Wayang Museum. Methods: A quantitative explanatory research design with a cross-sectional survey approach was employed. Data were collected through structured questionnaires administered to 100 visitors selected using purposive sampling. The data were analyzed using multiple linear regression with SPSS version 25, following tests of validity, reliability, and classical assumptions. Results: The results indicate that attractions (t = 4.475; p < 0.001), accessibility (t = 4.081; p < 0.001), amenities (t = 4.918; p < 0.001), and ancillary services (t = 3.648; p < 0.001) each have a positive and significant effect on visitor satisfaction. Simultaneously, the four variables significantly influence visitor satisfaction (F = 18.420; p < 0.001). The coefficient of determination (R² = 0.437) demonstrates that 43.7% of the variance in visitor satisfaction is explained by the 4A tourism components. Among the variables examined, amenities emerged as the most influential factor. These findings confirm the relevance of the 4A tourism framework in evaluating destination quality within cultural tourism settings. Implications: The study implies that museum managers should prioritize improvements in visitor facilities and comfort while maintaining attractive cultural experiences, accessibility, and supporting services to enhance visitor satisfaction and destination competitiveness.