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All Journal PERSPEKTIF: Journal of Social and Library Science
Hasibuan, Azrai
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Humanities Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

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THE INFLUENCE OF DIGITAL LIBRARY SERVICE QUALITY ON STUDENT SATISFACTION Siregar, Nurul Zahara; Hasibuan, Azrai; Syam, Abdi Mubarak
PERSPEKTIF: Journal of Social and Library Science Vol. 2 No. 2 (2024): August
Publisher : Academic Solution Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70489/perspektif.v2i2.294

Abstract

This research was conducted with the aim of knowing the effect of digital service quality on student satisfaction at the State Islamic University of North Sumatra. This research is a quantitative research. Data collection techniques used in the form of a questionnaire / questionnaire. The selected sample is 100 respondents based on the slovin formula. The method used is a survey research method using a quantitative data analysis approach. The data analysis technique used is data quality test, classic assumption test, and hypothesis test. The results showed that the results of the T test obtained t-count > t-table or (2.327 > 1.660) and the value of Sig. (0.000 <0.05). This shows that there is a positive and significant influence on the quality of digital library services on the level of student satisfaction and the R Square value is 0.52, which means 52% that the magnitude of the influence of digital library service quality on student satisfaction at the State Islamic University of North Sumatra is 52%.
Co-Authors Abdi Mubarak Syam Siregar, Nurul Zahara