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Journal : Inclusive Society and Sustainability Studies (ISSUES)

Quality of Life and Job Performance of Employees of a Construction Company in Doha, Qatar, during the 2022 FIFA World Cup Arendon, Ryan Anthony M.; Briones, Jesus; Baldovino, Flormando P.
Inclusive Society and Sustainability Studies Vol. 3 No. 2 (2023): December Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/issues.v3i2.1977

Abstract

Hosting mega-sport events is a risk-involving decision, but the intangible benefits as an outcome cannot be ignored. This study gauged the impact of the 2022 FIFA World Cup on the quality of life through the working conditions, public safety, and cost of living related to the job performance of the 20 finance and accounting department workforce of a construction company in Doha, Qatar. Employing the descriptive-correlation method as the research design, the data gathered using the researcher-structured questionnaire were analyzed using frequency, percentage, weighted mean, and Spearman Rho coefficient correlation test as statistical tools. The study concluded that the anticipated negative quality of life indicators did not materialize during the mega-sport event. Further, the 2022 FIFA World Cup did not negatively impact the respondents' job performance since they still managed to perform their job assignments well. The paper, therefore, encourages that, at the very least, employees to diligently perform their jobs at all times while employers provide the necessities and should always consider safeguarding their employees' quality of life while at work by providing decent and comfortable working conditions and reasonable compensation and benefits enabling them to adequately cover their cost of living, especially during periods where mega-events are to be held within the geographical scope of their business operations. This study is useful for policymakers who are planning to utilize mega events to enhance the quality of life and job performance of working residents of the host communities. 
Rank-and-File Employees’ Awareness on the Programs and Services of a Social Health Insurance Corporation in the Philippines Roldan, Maricris R.; Cruz, Myra Lee C. Dela; Oreta, Erliza M.; Guino, Ian Chester G.; Briones, Jesus; Soren, James
Inclusive Society and Sustainability Studies Vol. 3 No. 2 (2023): December Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/issues.v3i2.1986

Abstract

The rank-and-file employees of the subject social health insurance corporation (SHIC) should comprehensively understand its program and services as they are expected to provide timely, accurate, and relevant information to the members. This study was conducted to determine the awareness of employees on the programs and services of a SHIC in the Philippines. It focused on three aspects: membership, contribution, and benefits availment. This study also looked into the top queries received by employees and the channel or medium of communication where they primarily received the information. This descriptive-quantitative research used a structured questionnaire distributed to the 186 SHIC employees (Job Grades 5-10) in the different sectors of the corporation. Findings revealed that SHIC employees are generally somewhat aware of the three aspects of SHIC's programs and services. It was also found that the level of awareness of employees does not vary across job grade classifications. The most frequent inquiries received by SHIC employees revolved around membership processes such as ID/MDR issuance, membership registration, updating of dependents, and understanding benefits and deductions. Lastly, official social media platforms, meetings, interaction with colleagues, and direct communication from SHIC representatives were the organization's primary sources of information.  The recommendations forwarded in this study can enhance SHIC's services aligned with its mission of providing accessible and affordable healthcare in the country.