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All Journal ADILLA: Jurnal Ilmiah Ekonomi Syari'ah
Chakrabarty, Amit Kumar
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Religion Arts Economics, Econometrics & Finance Education Social Sciences

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AN APPRAISAL ON CUSTOMER SERVICE OF INDIA POST Chakrabarty, Amit Kumar
ADILLA : Jurnal Ilmiah Ekonomi Syari'ah Vol 8 No 1 (2025): Januari
Publisher : Universitas Islam Darul 'ulum Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/adilla.v8i1.7439

Abstract

This paper deals with the customer service of a head post office (HPO) under India Post. Data have been collected personally from 100 account holders of the post office. Account holders have been selected at random basis. A questionnaire has been used to collect the primary data. Data has been analyzed through different tables and using statistical tests. In this study, it was found that most of the account holders are satisfied with how the post office provides customer service.
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