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THE ROLE OF MANAGEMENT AND HUMAN RESOURCES IN POST-PANDEMIC TOURISM RECOVERY: A CASE STUDY OF CIKADONGDONG RIVER TUBING, MAJALENGKA REGENCY Alhakim, Muhamad Wasi; Wahyuni, Andyna; Maysari, Maysari; Meliyanti, Windi
Jurnal MSDA (Manajemen Sumber Daya Aparatur) Vol 12 No 2 (2024): JURNAL MSDA (Manajemen Sumber Daya Aparatur)
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmsda.v12i2.4450

Abstract

The COVID-19 pandemic has significantly impacted the global tourism industry, including in Indonesia. This research explores the role of human resources (HR) in managing the Cikadongdong River Tubing tourist destination in the post-pandemic period. Located at the foot of Mount Ciremai in Majalengka Regency, West Java, this destination faces a range of challenges and opportunities in maintaining employee welfare, sustaining productivity, and ensuring operational continuity. Using a qualitative approach, this research includes field observations and in-depth interviews with the head of the Cikadongdong River Tubing management team. The findings reveal that both managers and local HR play a critical role in attracting tourists by enhancing facilities and implementing stringent health protocols. Notable improvements include the construction of two gazebos, the addition of six shower and changing rooms, the renovation of three restrooms, the expansion of parking areas, and the installation of two hand-washing stations. The primary challenge is revitalizing tourist interest and adapting to behavioral shifts that prioritize safety and cleanliness. Supporting factors include improved cleanliness and safety standards, effective environmental management, and innovations in the tourism experience.
Penguatan Karakter Generasi Muda melalui Wisata Sejara: Studi Kasus Walking Tour di Kota Cirebon Alhakim, Muhamad Wasi; Salsabila, Norma Mutiara
Pendekar: Jurnal Pendidikan Berkarakter Vol 8, No 1 (2025): April
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/pendekar.v8i1.30092

Abstract

Abstract: Considering the crucial role of the youth as the future leaders of the nation, strengthening their character is essential in the national development process. This study aims to explore the contribution of walking tour activities to character building among the youth in Cirebon. The research employs a descriptive qualitative method with walking tour activities to examine its impact on strengthening the character of the youth. Data were collected through participatory observation and in-depth interviews with 98 students from the Islamic Tourism Department at UIN Syekh Nurjati Cirebon. An evaluation was conducted to assess the effectiveness of the learning process and its contribution to character development and tourism development. The results of the study indicate that walking tours provide a deep understanding of local history and culture, fostering a sense of love and appreciation for them. This activity is also economically affordable, making it an inclusive tourism alternative for young people with limited budgets. Additionally, walking tours support sustainable tourism, strengthen the local economy, and reduce environmental impacts by using eco-friendly transportation. Based on these findings, walking tours can serve as an educational, sustainable, and responsible tourism model that benefits the character development of the youth.Abstrak: Mengingat peran penting generasi muda sebagai pemimpin masa depan bangsa, penguatan karakter mereka menjadi hal yang krusial dalam proses pembangunan. Penelitian ini bertujuan untuk mengeksplorasi kontribusi kegiatan walking tour dalam penguatan karakter generasi muda di Kota Cirebon. Penelitian ini menggunakan metode deskriptif kualitatif dengan metode kegiatan walking tour untuk mengkaji dampaknya terhadap penguatan karakter generasi muda, data diperoleh melalui observasi partisipatif dan wawancara mendalam dengan 84 mahasiswa jurusan Pariwisata Syariah UIN Siber Syekh Nurjati Cirebon. Evaluasi dilakukan untuk mengetahui hasil efektivitas kegiatan dan kontribusinya terhadap penguatan karakter generasi muda dan pengembangan pariwisata. Hasil penelitian menunjukkan bahwa walking tour memberikan pemahaman mendalam mengenai sejarah dan budaya lokal, serta menciptakan kecintaan terhadap keduanya. Kegiatan ini juga terjangkau secara ekonomi, menjadikannya alternatif wisata inklusif bagi kalangan muda dengan anggaran terbatas. Selain itu, walking tour mendukung pariwisata berkelanjutan, memperkuat perekonomian lokal, dan mengurangi dampak lingkungan dengan menggunakan transportasi ramah lingkungan. Berdasarkan temuan ini, walking tour dapat menjadi model pariwisata edukatif, berkelanjutan, dan bertanggung jawab, memberikan manfaat bagi karakter generasi muda.
THE ROLE OF MANAGEMENT AND HUMAN RESOURCES IN POST-PANDEMIC TOURISM RECOVERY: A CASE STUDY OF CIKADONGDONG RIVER TUBING, MAJALENGKA REGENCY Alhakim, Muhamad Wasi; Wahyuni, Andyna; Maysari, Maysari; Meliyanti, Windi
Jurnal MSDA (Manajemen Sumber Daya Aparatur) Vol. 12 No. 2 (2024): JURNAL MSDA (Manajemen Sumber Daya Aparatur)
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jmsda.v12i2.4450

Abstract

The COVID-19 pandemic has significantly impacted the global tourism industry, including in Indonesia. This research explores the role of human resources (HR) in managing the Cikadongdong River Tubing tourist destination in the post-pandemic period. Located at the foot of Mount Ciremai in Majalengka Regency, West Java, this destination faces a range of challenges and opportunities in maintaining employee welfare, sustaining productivity, and ensuring operational continuity. Using a qualitative approach, this research includes field observations and in-depth interviews with the head of the Cikadongdong River Tubing management team. The findings reveal that both managers and local HR play a critical role in attracting tourists by enhancing facilities and implementing stringent health protocols. Notable improvements include the construction of two gazebos, the addition of six shower and changing rooms, the renovation of three restrooms, the expansion of parking areas, and the installation of two hand-washing stations. The primary challenge is revitalizing tourist interest and adapting to behavioral shifts that prioritize safety and cleanliness. Supporting factors include improved cleanliness and safety standards, effective environmental management, and innovations in the tourism experience.