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All Journal Journal of Information Systems and Informatics
Nojila, Olebogeng Hellen
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Computer Science & IT

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Understanding IoT Adoption in Botswana’s SMEs: A Research Onion Approach Mphale, Ofaletse; Gorejena, Karikoga Norman; Nojila, Olebogeng Hellen
Journal of Information System and Informatics Vol 6 No 4 (2024): December
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i4.880

Abstract

The advent of the Internet of Things (IoT) presents a transformative opportunity for Small and Medium-sized Enterprises (SMEs), unlocking their potential for enhanced operational efficiency, productivity, and data-driven decision-making. However, harnessing these benefits necessitates a rigorous and structured methodological approach. On the next hand, selecting an appropriate research methodology can be problematic, as it demands consideration of context-specific factors. This study addresses a significant gap by theoretically evaluating and proposing a suitable "research onion" methodological approach, which can be employed to explain IoT adoption in Botswana's SMEs. This structured approach provides a comprehensive analytical lens comprising the research philosophies, research strategy, approaches, choices, time horizons, techniques and procedures. By carefully applying and justifying each element within the research onion’s distinct layers, the study empowers Information Systems (IS) researchers to effectively explain their methodological decisions. Hence, findings will inform policymakers and decision-makers in Botswana, enabling them to design targeted interventions that promote widespread IoT adoption in SMEs. Future research will empirically test this framework in Botswana's SME sector using surveys, thus furthering our understanding of the IoT adoption factors in SMEs.
IoT Adoption in Botswana's SMEs: Technological Readiness and Government Initiatives Mphale, Ofaletse; Gorejena, Karikoga Norman; Nojila, Olebogeng Hellen
Journal of Information System and Informatics Vol 6 No 4 (2024): December
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i4.885

Abstract

As Botswana seeks a more diversified and developed economy, fostering a robust Small and Medium-sized Enterprises (SME) sector is paramount. Consequently, integrating Industry 4.0 technologies, particularly the Internet of Things (IoT), presents a promising possibility for stimulating SME growth. Nonetheless, successful IoT adoption hinges on understanding Botswana's technological landscape. This study employed a Systematic Reviews and Meta-Analyses (PRISMA) guideline to survey the existing literature (academic and grey literature) published between 2015 and 2024 on Botswana's digital readiness. The review examined several areas of technological readiness, including e-commerce legislation, Information and Communication Technology (ICT) education, infrastructure investment, government online services, e-participation initiatives, internet costs, policy framework, cybercrime threats, and overall technology adoption. Results showed that while Botswana has made progress in digital integration, its digital maturity is still evolving. Strengths were found in areas including; e-commerce legislation, ICT education and infrastructure investment. However, weaknesses persist in areas including; limited government online services, limited e-participation initiatives, high internet subscription costs, inadequate policy framework, cybercrime threats, infrastructure limitations, and overall low technology adoption. These findings will equip SME decision-makers and policy makers with valuable insights to assess their digital preparedness for IoT adoption, while also considering Botswana's digital environment.
Assessing Smart Service Adoption in South African Townships: An Extended UTAUT Framework Nojila, Olebogeng Hellen; Chukwuere, Joshua; Gorejena, Karikoga
Journal of Information System and Informatics Vol 7 No 4 (2025): December
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v7i4.1294

Abstract

The concept of smart cities has emerged globally in response to rapid urban migration. However, in South Africa, many citizens still live on the peripheries of urban centers due to spatial and socio-economic inequalities stemming from apartheid, which displaced and marginalized township and rural populations. This study explores the factors influencing the adoption and acceptance of smart services in South African townships and assesses the moderating effects of the Unified Theory of Acceptance and Use of Technology (UTAUT) variables. To enhance the UTAUT framework, the study incorporates trust, self-efficacy, and perceived risk as additional constructs. A random survey was distributed to township residents, with a targeted sample size of 384. A total of 472 valid responses were analyzed. The findings reveal that social influence, trust, perceived risk, income, and education significantly determine smart service adoption. Furthermore, age, gender, income, and education were found to moderate user behavior, impacting both acceptance and practical use of these services. The results offer valuable insights for policymakers and service providers in townships, highlighting the importance of understanding the roles of social influence, trust, security, income, and education. These insights can guide the development of inclusive smart services, tailored awareness campaigns, secure technologies, and targeted digital skills programs, ensuring that smart service initiatives are equitable and effective in township contexts.
Co-Authors Chukwuere, Joshua Gorejena, Karikoga Gorejena, Karikoga Norman Mphale, Ofaletse