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All Journal ASEAN Journal of Empowering Community Journal of Information System & Business Management (ISBM)
Budiyanto, Muhammad Andi
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Public Health Social Sciences Other

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Innovation in the Development of the Qurban Savings Application (TAQUR) at the DKM Musholla Manbaul Iman, Tegal City Prihadi, Deddy; Irawan, Bei Harira; Budiyanto, Muhammad Andi; Prasetyo, Faiz Irsyad; Wicaksono, Muhammad Siddik Erdi; Hapsari, Yustia; Rahmadani, Rezkiyah; Jalil, Mahben
ASEAN Journal of Empowering Community Vol. 4 No. 2 (2024): ASEAN Journal of Empowering Community
Publisher : Universitas Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/ajecom/vol4issue2.66

Abstract

The Manbaul Iman Prayer Room in Tegal City faces obstacles in managing qurban savings which are still done manually, often causing recording errors and delays in reporting. This hampers transparency and efficiency in the management of qurban funds, which has an impact on the trust of the congregation. Therefore, this community service topic was chosen to introduce innovation through the development of the Qurban Savings Application (TAQUR) to improve the quality of qurban fund management at DKM Musholla Manbaul Iman. The aim of this service is to improve digital literacy and the skills of DKM managers in using information technology through implementing the TAQUR application. The methods used include needs analysis, design, development and application implementation, followed by digital literacy training for 10 DKM managers. The results of the activity showed an increase in managers' hard skills in using applications by 75%, as well as an increase in soft skills in financial management by 60%. From an economic perspective, there has been an increase in transparency accompanied by an increase in the amount of Qurban savings by 40%. The results of this service are important because they show that technological innovation can increase efficiency and trust in the management of Qurban funds, so it is worthy of being used as a model for other DKM.
Pengaruh Persepsi Harga, Emotional Factor, dan Kualitas Pelayanan Terhadap Kepuasan Konsumen Di Percetakan Kejambon Kota Tegal Mulyono, Owen; Herwinarni, Yuniarti; Prihadi, Deddy; Budiyanto, Muhammad Andi
Journal of Information System & Business Management (ISBM) Vol. 2 No. 2 (2024)
Publisher : Universitas Pancasakti Tegal

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Abstract

Kepuasan konsumen memberikan berbagai manfaat, seperti menciptakan hubungan yang lebih harmonis antara perusahaan dengan pelanggan, membuat bagaimana pelanggan melakukan pembelian ulang, meningkatkan loyalitas pelanggan, dan mendorong konsumen untuk melakukan pemasaran melalui informasi dari sesama pelanggan yang menguntungkan perusahaan. Percetakan Kejambon berkomitmen untuk memastikan kepuasan konsumennya melalui layanan percetakan yang disediakan. Tujuan dari penelitian ini untuk mengetahui sejauh mana pengaruh persepsi harga, faktor emosional, dan kualitas layanan, baik secara individu maupun bersama-sama, terhadap kepuasan para konsumen di Percetakan Kejambon Kota Tegal. Penelitian ini menggunakan metode pendekatan survei dengan teknik pengumpulan data melalui pengumpulan kuesioner. Sampel yang diambil terdiri dari 100 orang responden yang merupakan pelanggan Percetakan Kejambon. Alat analisis yang digunakan dalam penelitian ini adalah analisis regresi linier berganda. Kesimpulan dari penelitian ini menunjukkan bahwa persepsi harga, faktor emosional, dan kualitas pelayanan berpengaruh baik secara parsial maupun simultan terhadap kepuasan para konsumen di Percetakan Kejambon Kota Tegal. Oleh karena itu, Percetakan Kejambon disarankan untuk terus mempertahankan dan meningkatkan kepuasan konsumen dengan cara memperbaiki kualitas hasil cetakan, menyampaikan informasi harga dengan jelas, serta meningkatkan pelayanan kepada pelanggan.
Co-Authors Deddy Prihadi Faiz Irsyad Prasetyo Irawan, Bei Harira Mahben Jalil Mulyono, Owen Rahmadani, Rezkiyah Wicaksono, Muhammad Siddik Erdi Yuniarti Herwinarni Yustia Hapsari, Yustia