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PENERAPAN TEKNIK DIGITAL MARKETING CAMPAIGN PADA USAHA RINTISAN DALAM MENGHADAPI ERA MARKETING 5.0 Ekadjaja, Margarita; Tjandra Bravo, Christiandinata; Sumedi, Reyna Mariana; Wang, Kennale Justin; Lumingkewas, Vicly Gunawan
Jurnal Bakti Masyarakat Indonesia Vol. 7 No. 2 (2024): Jurnal Bakti Masyarakat Indonesia
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jbmi.v7i2.30455

Abstract

Technological developments have occurred very quickly in people's lives, giving rise to digital technology and various other inventions. Society is required to be able to adapt to technological developments and adopt its sophistication in order to keep up with the times. The existence of sophisticated digital technology provides benefits for MSMEs and startups in terms of marketing. This PKM partner is a private school located in West Jakarta. The partner is experiencing problems in the form of a lack of introduction to technology in students, limited school curriculum that is less relevant to technological developments, and difficulty understanding various features in applications that have been inserted with the latest technology. The PKM FEB team of Tarumanagara University collaborated with partners and held counseling on the topic of Applying Digital Marketing Campaign Techniques to Business Startups in Facing the Marketing 5.0 Era. Broadly speaking, the counseling discussed content marketing (content planner, content action, content publish, and content evaluation). The counseling was accompanied by hands-on practice on content creation using chat GPT, gemini,and midjourney features and tools, content publication using instagram ads, and content evaluation using insight social media and not just analytics.All participants seemed to have an increased understanding of digital advertising which was reflected in their ability to answer all questions and practice all stages in front of the PKM Team. This activity ended with the awarding of certificates to all participants and a group photo session   ABSTRAK Perkembangan teknologi telah terjadi sangat cepat di dalam kehidupan masyarakat sehingga memunculkan teknologi digital dan berbagai penemuan lainnya. Masyarakat dituntut untuk dapat beradaptasi dengan perkembangan teknologi dan mengadopsi kecanggihannya agar dapat mengikuti perkembangan zaman. Keberadaan teknologi digital yang canggih memberi manfaat bagi UMKM maupun usaha rintisan dari sisi pemasaran. Mitra PKM ini adalah sebuah sekolah swasta yang berada di Jakarta Barat. Pihak mitra sedang mengalami masalah yang berupa minimnya pengenalan teknologi di dalam diri para pelajar, keterbatasan kurikulum sekolah yang kurang relevan dengan perkembangan teknologi, serta sulitnya memahami berbagai fitur di dalam aplikasi yang telah disisipkan teknologi terkini. Tim PKM FEB Universitas Tarumanagara bekerja sama dengan pihak mitra dan mengadakan penyuluhan dengan topik Penerapan Teknik Digital Marketing Campaign Pada Usaha Rintisan Dalam Menghadapi Era Marketing 5.0. Secara garis besar, penyuluhan membahas tentang content marketing (content planner, content action, content publish, dan content evaluation). Penyuluhan disertai dengan praktik langsung mengenai pembuatan konten dengan menggunakan fitur dan tools chat GPT, gemini, dan midjourney, publikasi konten dengan menggunakan instagram ads, serta evaluasi konten dengan menggunakan insight social media dan not just analytics. Seluruh peserta terlihat mengalami peningkatan pemahaman mengenai periklanan digital yang dicerminkan dari kemampuan mereka dalam menjawab seluruh pertanyaan dan mempraktikan seluruh tahapan di depan Tim PKM. Kegiatan ini diakhiri dengan pemberian sertifikat kepada seluruh peserta dan sesi foto bersama
Assessing Future Purchase Intentions in E-Commerce: An Empirical Study on Digital Consumers Rorlen, Rorlen; Ekadjaja, Margarita; Tjandra Bravo, Christiandinata
International Journal of Management Science and Information Technology Vol. 5 No. 2 (2025): July - December 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i2.4736

Abstract

The purpose of this study is to investigate the determinants of consumers' intention to make online purchases. With the advent of digitalization, consumer shopping behaviour has been altered and this trend has started to affect their decisions to buy products online. Purchase intention is a measure of the likelihood of making purchase decision after exposure to digital media. User experience, platform trust, quality of service, and the weight of promotions and offers should all be weighted in this decision. Moreover, the effect of social media and their content quality also influences the customer loyalty and repurchase intention. The method in this paper uses a quantitative method approach by employing the PLS-SEM (Partial Least Squares Structural Equation Modeling) which uses SmartPLS. 14 Analysis of Results The results indicate that IBS exert significant influence on ABS as well as it does on FPI. In addition, CBF and IQS also affect purchase intention in the future mediated by IBS. Such results also indicate a need to increase consumer involvement when using e-commerce platform, particularly with social media to enrich consumers' relationships and increase sales conversions.
Assessing Future Purchase Intentions in E-Commerce: An Empirical Study on Digital Consumers Rorlen, Rorlen; Ekadjaja, Margarita; Tjandra Bravo, Christiandinata
International Journal of Management Science and Information Technology Vol. 5 No. 2 (2025): July - December 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v5i2.4736

Abstract

The purpose of this study is to investigate the determinants of consumers' intention to make online purchases. With the advent of digitalization, consumer shopping behaviour has been altered and this trend has started to affect their decisions to buy products online. Purchase intention is a measure of the likelihood of making purchase decision after exposure to digital media. User experience, platform trust, quality of service, and the weight of promotions and offers should all be weighted in this decision. Moreover, the effect of social media and their content quality also influences the customer loyalty and repurchase intention. The method in this paper uses a quantitative method approach by employing the PLS-SEM (Partial Least Squares Structural Equation Modeling) which uses SmartPLS. 14 Analysis of Results The results indicate that IBS exert significant influence on ABS as well as it does on FPI. In addition, CBF and IQS also affect purchase intention in the future mediated by IBS. Such results also indicate a need to increase consumer involvement when using e-commerce platform, particularly with social media to enrich consumers' relationships and increase sales conversions.
PELATIHAN PEMANFAATAN MATRIKS BOSTON CONSULTING GROUP DALAM ANALISIS STRATEGI BISNIS USAHA KONVEKSI Ekadjaja, Margarita; Tjandra Bravo, Christiandinata
Jurnal Serina Abdimas Vol 2 No 2 (2024): Jurnal Serina Abdimas
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jsa.v2i2.29273

Abstract

The dynamics of society require business people to be flexible and creative in designing business strategy plans. PKM's activity partner is a family company whose business is convection with several production lines called CMT. Mitra, as a family company that has various types of products and business lines, experiences difficulties in analyzing which business lines are profitable and should be developed. As a solution to partner problems, the PKM FEB UNTAR Team socialized the use of the Boston Consulting Group (BCG) matrix as a technique for analyzing business strategy decision making based on quadrant positions which include question marks, stars, cash cows and dogs. Socialization is provided in the form of offline training at partner business locations. The results obtained from the four partner production lines, namely uniforms, screen-printed t-shirts, bedding and party clothes, only the uniform production line is in a position that can still be maintained because in this position there is relatively a lot of cash and does not require large costs. However, on the contrary, with screen-printed t-shirt, bedding and party clothes production lines, partners have to re-evaluate their business and have to restructure for the sustainability of the partner's business. In this position, the partner production line has a low market share and does not have the potential to generate much cash.