Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Journal of Government Insight
Syamsir, Muh.
Unknown Affiliation
Computer Science & IT Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Profesionalisme Aparatur terhadap Kepuasan Masyarakat dalam Pelayanan di Kantor Kecamatan Manggala Kota Makassar Syamsir, Muh.; Sahlania, Onno; Rahman, Rahman
Journal of Government Insight Vol. 3 No. 2 (2023): December 2023
Publisher : Program Studi Ilmu Pemerintahan Fakultas Ilmu Sosial dan Ilmu Politik Universitas Muhammadiyah Sinjai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47030/jgi.v3i2.704

Abstract

This research aims to determine the level of professionalism of the apparatus on community satisfaction in providing services at the Manggala District Office and the influence of apparatus professionalism on community satisfaction in services at the Manggala District Office. This research uses a quantitative research type. The results of the research hypothesis test show that all the independent variables of professionalism (skill, readiness, and responsibility) have a significant effect on the level of public satisfaction in getting services at the Manggala Subdistrict Office, then the variable that has the most influence is the employee readiness variable, namely the ability of employees to adapt to the method. New ways of working in providing services, including readiness to use completely digital computer technology.
Co-Authors Rahman Rahman Sahlania, Onno