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All Journal Infotek : Jurnal Informatika dan Teknologi Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer)
Rahman, Muhammad Ryo
Unknown Affiliation
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering

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Perspective Owner Pada Enterprise Architecture Menggunakan Zachman Di Perusahaan Distributor Mesin Rahman, Muhammad Ryo; Andry, Johanes Fernandes; Lee, Francka Sakti
Infotek: Jurnal Informatika dan Teknologi Vol. 8 No. 1 (2025): Infotek : Jurnal Informatika dan Teknologi
Publisher : Fakultas Teknik Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/jit.v8i1.27651

Abstract

Machinery distributor companies have an important role in the industrial supply chain, where organizations are faced with various challenges, such as the possibility of stock management which is vulnerable to data errors and operational losses. This can result in operational inefficiencies and hinder the achievement of business goals. Implementing Enterprise Architecture (EA) using the Zachman Framework can play a role in helping overcome these challenges and maximizing the benefits of implementing information systems. This research aims to design an EA blueprint for machine distributor companies using the Zachman Framework mapping method. Data collection was carried out through interviews and observations to analyze the organization's value chain and develop scope, enterprise model and system model with a focus on data, function and network aspects. The results of this research produced a comprehensive and structured EA blueprint design, with a focus on three main aspects, namely data, function and network from the perspective of the owner and designer. This design is expected to help machine distributor companies achieve goals in the stock management process to increase data accuracy and operational efficiency
Audit Sistem Jubelio Pada Perusahaan Peralatan Elektronik Menggunakan Domain Service Design ITIL V3 Bernanda, Devi Yurisca; Widjaja, Michelle Disa; Sutria, Kevin; Rahman, Muhammad Ryo; Andry, Johanes Fernandes
JURNAL FASILKOM Vol. 13 No. 3 (2023): Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer)
Publisher : Unversitas Muhammadiyah Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/jf.v13i3.5978

Abstract

Electronic equipment companies in Jakarta have used information technology (IT) for daily operational activities, the IT used is an application or Jubelio system to support the smooth running of the organization in supporting its business needs, with the help of this IT equipment it is hoped that it will improve its service both internally such as employees and management as well as external customers, namely. Because the system has been implemented for so long, an audit of the application is needed using the ITIL V3 standard. This standard is used to see the extent of IT's success in carrying out its functions and will also carry out a design review of additions to the Jubelio system. This service helps companies gain a better understanding of the need for additional features for applications, and the future challenges faced by users at the company. Of course, this all involves users within the organization in the design process. The final result of the Jubelio application audit is that the company received recommendations from researchers, namely improving IT services even better, showing that Service Catalog Management, Service Level Management, Capacity Management, Availability Management, IT Service Continuity Management, Information Security Management, and Supplier Management is at the current level of 1.43 to 2.75, from the expected level of 3.00 with a gap between 0.25 to 1.67.
Co-Authors Bernanda, Devi Yurisca Francka Sakti Lee Johanes Fernandes Andry Sutria, Kevin Widjaja, Michelle Disa