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Media Sosial dan Pembentukan Opini Publik (Analisis Studi Kasus Echo Chamber Pada Interaksi Komentar di Akun Instagram @Turnbackhoaxid Dalam Konteks Post – Truth) Alfifa, Astika Nisa; Batubara, Viandra Fahira Ramadani; Sakinah, Khairani; Manik, Jahirun; Yoes, Rifqi Adriansa
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 2, No 6 (2025): January
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.14709277

Abstract

The spread of false information or hoaxes on social media is increasingly becoming a serious problem that disrupts public trust and causes confusion. The role of social media in the formation of public opinion in the era of globalization is marked by advances in communication technology. With the increasing access to information, social media has become the main platform for individuals and groups to express their opinions and interact. This study examines the influence of social media on public opinion, including the pattern of comment interaction that occurs on the platform, focusing on @turnbackhoaxid accounts as a case study. This study seeks to understand how social media, as the dominant communication platform, influences the way individuals and groups express their opinions and interact with each other. This study also examines the interaction patterns of comments on certain social media accounts, such as @turnbackhoaxid, to identify the dynamics that occur in public discussions, especially in the context of the post-truth and echo chamber phenomenon. This research emphasizes the importance of digital literacy in combating hoaxes and misinformation. Therefore, this study suggests the need for more effective educational strategies to improve the ability of individuals to critically assess information in facing challenges in the post-truth era.
PUBLIC RECEPTION TOWARDS CSR PROGRAM AT PT BAKRIE SUMATERA PLANTATIONS TBK KISARAN Sakinah, Khairani; Peranginangin, Indira Fatra Deni
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1392

Abstract

This study examines public reception of the Corporate Social Responsibility (CSR) program of PT Bakrie Sumatera Plantations Tbk in Kisaran in 2025. The study is grounded in the view that CSR is not merely a form of corporate responsibility, but also a corporate communication practice through which the company encodes messages of care, legitimacy, and social closeness to surrounding communities. The novelty of this study lies in its use of Stuart Hall’s reception theory to analyze CSR in a plantation context, an area that remains underexplored in Indonesian corporate communication studies, particularly through a phenomenological lens. This research employed a qualitative phenomenological approach to capture the lived experiences of communities in interpreting the company’s CSR practices. Data were collected through in-depth interviews with 10 informants, supported by observation, documentation, and analysis of the company’s CSR report. The findings show that the CSR program was constructed as a corporate message through seven main sectors: education, health, religion, infrastructure and environment, social and disaster response, sports and youth, and economy. Public reception was predominantly situated in dominant-hegemonic and negotiated positions, indicating that community acceptance was generally positive but not entirely uncritical. These findings confirm that the meaning of CSR is shaped not only by program implementation, but also by how communities interpret, evaluate, and negotiate their experiences with the company.