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Analisis Perilaku Organisasi dalam Meningkatkan Pelayanan Kesehatan di Puskesmas Purwadhi, Purwadhi; Widjaja, Yani Restiani; Makmur, Afifah Idelma; Ayomi, Anasthasia F M; Rahmayati, Anisa
Innovative: Journal Of Social Science Research Vol. 5 No. 1 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i1.16691

Abstract

Community Health Center (Puskesmas) is a health institution engaged in providing health services to the surrounding community through the provision of several services in accordance with SOP standards and spread across several regions in Indonesia. Puskesmas can be called the front guard engaged in health institutions because they provide efficient, effective services, and can improve the welfare of the local community. Optimal service to the community is one of the obligations that must be carried out by the Puskesmas. However, the challenges faced by the Puskesmas can occur due to several factors. In addition, in providing quality services to the scope of the community can be influenced by several factors, one of which is organizational behavior. results of analysis related to organizational behavior in improving health services at Puskesmas. The writing method used in writing this journal is to use a qualitative type. The results obtained There are various main components of organizational behavior in exploring health services including communication patterns, decision-making processes, organizational culture and structure, leadership and management styles, group dynamics and team interactions, and individual behavior and attitudes. The conclusion is that organizational behavior in an agency is influenced by organizational culture. In the context of health centers, there are several organizational behaviors that can contribute to improving health services through organizational behavior, including effective communication, pro-patient organizational culture, effective leadership, performance evaluation and improvement, solid teamwork, and HR development.
Strategi Manajemen Logistik Obat-Obatan di Instalasi Farmasi Rumah Sakit Makmur, Afifah Idelma; Ayomi, Anasthasia F M; Rahmayati, Anisa; Purwadhi, Purwadhi; Widjaja, Yani Restiani
Innovative: Journal Of Social Science Research Vol. 5 No. 2 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i2.17708

Abstract

Logistics management is one operational components owned by the hospital and has a very important role. The function of logistics management includes ensuring the availability of goods that have good quality, the right amount, providing goods such as medicines on time. Some hospitals have obstacles, challenges, and problems in implementing drug logistics management. For example, delays in distribution, errors in inventory management, and inaccuracies in drug procurement planning. The purpose of writing is to provide analysis results related to the Drug Logistics Management Strategy in the Hospital Pharmacy Installation. The writing method used in writing this journal is to use the qualitative type. The results and conclusions are that the drug logistics management strategy can be carried out by considering every aspect, such as planning, procuring, storing, distributing, and the existence destruction/removal activities. In the aspect of planning, it is carried out by the management hospital pharmacy installation. Then in determining the type of drug can be done based on the formulary, requests, decisions head agency, e-catalog, diseases, the most needed drugs, and drug stocks that will run out. Logistics management in the ordering/procurement aspect is carried out when the availability of drugs is almost running out. Then in the aspect of drug storage, a special storage warehouse is implemented. In the storage model is based on the alphabetical system, FEFO, and FIFO. Then in logistics management on the removal/destruction is carried out on disposable medical materials, medical devices, and other pharmaceutical preparations that have expired and do not meet quality requirements.