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The Effect of Work Environment, Organizational Culture, and Work Engagement on Work Stress through Workload as a Mediating Variable Putra, Muhammad Ihsan Sumarlan; Budi Santoso, Anton
BALANCE: Economic, Business, Management and Accounting Journal Vol 22 No 1 (2025): Januari
Publisher : UMSurabaya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/blc.v22i1.24751

Abstract

The enormous scope of management and supervisory tasks by the Bureau of BUMD, Investment, and Development Administration of West Java affects employees' high workload and stress levels. This study aims to determine the impact of the work environment, organizational culture, and work engagement on work stress through employee workload. The sampling technique used was saturated sampling; thus, all 50 employees were used as samples. The data collection technique used a questionnaire, which was then analyzed with SEM using Smart PLS 4.0. The study found that the work environment, organizational culture, engagement, and workload did not affect work stress. In contrast, work engagement significantly positively affected employee work stress. The work environment did not affect workload, while organizational culture positively affected employee workload. The workload could not mediate the influence of the work environment, organizational culture, or work engagement on employee work stress.
The Effect of Work Environment, Organizational Culture, and Work Engagement on Work Stress through Workload as a Mediating Variable Putra, Muhammad Ihsan Sumarlan; Budi Santoso, Anton
BALANCE: Economic, Business, Management and Accounting Journal Vol 22 No 1 (2025): Januari
Publisher : UMSurabaya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/blc.v22i1.24751

Abstract

The enormous scope of management and supervisory tasks by the Bureau of BUMD, Investment, and Development Administration of West Java affects employees' high workload and stress levels. This study aims to determine the impact of the work environment, organizational culture, and work engagement on work stress through employee workload. The sampling technique used was saturated sampling; thus, all 50 employees were used as samples. The data collection technique used a questionnaire, which was then analyzed with SEM using Smart PLS 4.0. The study found that the work environment, organizational culture, engagement, and workload did not affect work stress. In contrast, work engagement significantly positively affected employee work stress. The work environment did not affect workload, while organizational culture positively affected employee workload. The workload could not mediate the influence of the work environment, organizational culture, or work engagement on employee work stress.
Staregi Perancangan Penilaian Kinerja berbasis Kompetensi Departemen SOP di PT. HJ BUSANA INDAH Cipta Alfarrizy, Terra; Budi Santoso, Anton
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 2 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i2.11381

Abstract

The global garment manufacturing industry faces increasing demands for product quality, technical audit compliance, and consistent implementation of operational procedures. PT. HJ Busana Indah, as a garment manufacturing company serving international buyers, underwent several technical audits throughout 2025 covering aspects of 5S, Product Safety, Mold Preventive, Maintenance, and SOP Operation. Although the overall audit results indicated relatively good performance, a significant decline was identified in the Athleta technical audit conducted in December 2025, where the audit score dropped to zero due to a critical finding related to Product Safety. This condition poses a serious risk to buyer confidence and may potentially affect future order allocation. These findings indicate fundamental issues in operational control, particularly related to the competency of the Standard Operating Procedure (SOP) Department, as Product Safety constitutes a core responsibility of this department. However, the existing performance appraisal system remains generic and administrative, limiting its ability to measure job-specific competencies effectively. Therefore, this study aims to design a competency-based performance appraisal system aligned with the work process characteristics of the SOP Department at PT. HJ Busana Indah. This research adopts a qualitative descriptive-exploratory approach through interviews, observations, and document analysis. The study results in a proposed competency-based performance appraisal system expected to support audit readiness and sustainable competency development within the SOP Department.