Dandy Saputro
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Legal Protection for Consumers of Health Services by Dentists in Indonesia Dandy Saputro; Rosita Candrakirana
International Journal of Law, Crime and Justice Vol. 2 No. 1 (2025): March : International Journal of Law, Crime and Justice
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijlcj.v2i1.384

Abstract

The purpose of this study was to analyze legal protection for users of health services managed by dentists. Data for this letter were collected through literature review and interviews, followed by descriptive analysis as legal material. The description of the data received in the letter was written and arranged systematically in the form of a sentence description whose meaning is understood as a statement or conclusion. The investigation revealed that the dentist was involved in activities that did not comply with the laws and regulations applicable to dental practice. This caused the victim to suffer losses. The state, which is responsible for supervision and regulation, did not provide guidance or supervision over the work of dental technicians. The dentist committed a violation in providing dental services outside his authority and had a valid dental practice permit from the government as stipulated in the Regulation of the Minister of Health Number 39 of 2014 (Regulation on the Development, Supervision, and Licensing of Dental Practice); The author recommends that the central government work together with local governments to conduct regular and continuous supervision of dental clinic locations and provide training to dentists so that they do not become victims of dental clinics.
Urgensi Perlindungan Hukum bagi Konsumen Jasa Kesehatan dalam Praktik Tukang Gigi: Analisis Normatif dan Implementasi Dandy Saputro; Rosita Candrakirana
Prosiding Seminar Nasional Ilmu Hukum Vol. 1 No. 2 (2024): Desember : Prosiding Seminar Nasional Ilmu Hukum,
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/prosemnashuk.v1i2.35

Abstract

The practice of dentists in Indonesia is an important concern in the health care system, especially regarding consumer protection. Dentists often provide services that exceed the limits of their authority, potentially endangering public health. This article aims to analyze the urgency of legal protection for consumers of health services in dental practices based on a normative perspective and the implementation of applicable regulations. This research uses normative juridical methods with statutory, conceptual and case approaches. The research results show that even though there are regulations such as Law no. 8 of 1999 concerning Consumer Protection and Minister of Health Regulation no. 39 of 2014, implementation is still less effective. This is caused by weak supervision, minimal public knowledge regarding consumer rights, and non-compliance by some dentists with regulations. Therefore, it is necessary to strengthen regulations, increase supervision by the government, and educate the public to realize optimal legal protection for consumers of health services.