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All Journal Akademika : Jurnal Keagamaan dan Pendidikan
Tedy Rahardi, Mohamad
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Analisa Perlindungan Konsumen Pada Transaksi Pada Marketplace Blibli.com dalam Perspektif Hukum Islam Dan Hukum Positif Zannati, Mifahul; Tedy Rahardi, Mohamad
Akademika : Jurnal Keagamaan dan Pendidikan Vol. 20 No. 2 (2024): Akademika: Jurnal Keagamaan dan Pendidikan | Desember 2024
Publisher : IAIN Datuk Laksemana Bengkalis, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56633/jkp.v20i2.1045

Abstract

This study analyzes the transaction of buying and selling through the Blibli.com Marketplace. Consumer protection at Blibli.com is not in accordance with the terms and conditions determined by Blibli.com. The research method used is a type of empirical legal research that is qualitative based on literature review (library research). The primary data source in this study was through interviews with Blibli.com marketplace users. The results of the study of consumer protection in transactions in the marketplace from the perspective of Islamic law and positive law, according to the perspective of Islamic law, there needs to be truth and accuracy of information when a business actor promotes their merchandise. An agreement is invalid if one party is in a forced state or also feels deceived, consumer rights are also protected in Islamic law and there are principles that are used as guidelines in conducting transactions in carrying out business activities. This is reinforced through the perspective of positive law in Law Number 8 of 1999 concerning Consumer Protection and the rights and obligations of consumers in articles 4 and 7 of the Consumer Protection Law. Business actors must be aware that consumers are protected by law
Consumer Protection in Shopee Coin Conversion Services on Application X: An Analysis Based on Maqasid al‑Shariah Tedy Rahardi, Mohamad; Sail Arbiah Br. Saragi, Salisa; Ilham, Muhammad
Akademika : Jurnal Keagamaan dan Pendidikan Vol. 21 No. 2 (2025): Akademika: Jurnal Keagamaan dan Pendidikan | December 2025
Publisher : IAIN Datuk Laksemana Bengkalis, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56633/jkp.v21i2.1407

Abstract

This research is prompted by the proliferation of Shopee coin conversion services on the X (Twitter) application, which are highly susceptible to fraudulent activities. These transactions involve third parties informally, operating without any official protection or supervision from Shopee. The primary objectives of this study are to understand the service mechanism, evaluate legal protections for defrauded consumers, and assess the practice through the hifz al-mal (protection of wealth) principle within the maqashid sharia framework. Utilizing an empirical qualitative method, the findings reveal that these services exploit limitations on coin usage and remain high-risk due to a lack of adequate legal guarantees. While normative protection is available under the Consumer Protection Law and the ITE Law, implementation remains ineffective due to weak responses from law enforcement and widespread consumer pessimism. From a maqashid sharia perspective, this practice contradicts the hifz al-mal principle as it fails to ensure the secure, fair, and transparent protection of consumer assets.
Co-Authors Muhammad Ilham Sail Arbiah Br. Saragi, Salisa Zannati, Mifahul