Theofila Chevara Aira Nazaputri
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Peran Pelayanan Publik 112 Dalam Meningkatkan Responsivitas Penanganan Darurat di Kota Mojokerto Theofila Chevara Aira Nazaputri; Diana Hertati
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.2478

Abstract

The 112 emergency service is a system designed to provide a quick response to life-threatening emergency situations, such as traffic accidents, fires and crimes. This research aims to evaluate the effectiveness of the implementation of the 112 service in Mojokerto City in coordination between agencies such as the Civil Service Police Unit, Mojokerto Police, Health Service, and other related agencies. Using a qualitative descriptive method combining several data collection methods, this research analyzes the responsiveness of services that operate 24 hours non-stop and toll-free. The research results show the important role of public services 112 in increasing the responsiveness of emergency handling. The research concludes that the implementation of this service has contributed significantly to increasing the responsiveness of emergency management in the city of Mojokerto, as well as identifying the strengths and challenges in implementing the 112 emergency service in the city of Mojokerto.
Dampak Inovasi Layanan Pembayaran Pajak Restoran  Secara Online Melalui Aplikasi “Si Panjol Mobile” Terhadap Kepatuhan Wajib Pajak di Kabupaten Mojokerto Mahardika Dimas Saputra; Theofila Chevara Aira Nazaputri; Rahma Farahdini Putri; Addin Thathit Yudha Kusuma; Agus Widiyarta
Public Service and Governance Journal Vol. 6 No. 2 (2025): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i2.2880

Abstract

This study examines the impact of the SiPanjol Mobile application on tax compliance among trestaurant taxpayers in Mojokerto Regency. The digital tax payment service helps address common issues in manual systems, such as delayed reporting and lack of transparency. Using a qualitative descriptive approach, data were gathered through interviews and field observations. The findings indicate that the application simplifies reporting and payment processes while promoting voluntary compliance. Overall, SiPanjol Mobile contributes to a more accessible and transparent local tax system.