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Angki, Pebri
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FIVE MOMENTS HAND HYGIENE DI RUANG ICU RUMAH SAKIT UMUM DAERAH (RSUD) TARUTUNG Zulveritha, Dawson; Hutauruk, Anita; Angki, Pebri
BESIRU : Jurnal Pengabdian Masyarakat Vol. 2 No. 1 (2025): BESIRU : Jurnal Pengabdian Masyarakat, Januari 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/zwp3fv28

Abstract

Kesehatan tangan sangat penting untuk mencegah infeksi nosokomial di rumah sakit, dan tenaga kesehatan sangat penting karena mereka berinteraksi langsung dengan pasien setiap hari. Banyak faktor memengaruhi kebersihan tangan, termasuk pengetahuan dan keinginan. Tujuan dari pengabdian masyarakat ini adalah untuk memberikan pelatihan manajemen kepatuhan kepada perawat yang bekerja di Ruang ICU RSUD Tarutung. Penelitian ini menggunakan teknik total sampel, dan sampelnya terdiri dari 18 orang. Hasil analisis univariat menunjukkan bahwa sebagian besar responden patuh pada prosedur kebersihan tangan lima menit, yaitu 12 responden (68,2%) dan 6 responden (31,8%). Oleh karena itu, diharapkan bahwa kepatuhan perawat terhadap prosedur ini akan meningkat.
Analysis of the performance of access and quality of the public safety center (PSC) 119 on patient satisfaction at the North Tapanuli District Health Office Angki, Pebri
Science Midwifery Vol 13 No 1 (2025): April: Health Sciences and related fields
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v13i1.1866

Abstract

Public Safety Center (PSC) 119 is an integrated emergency service based on a call center. Patient satisfaction in health services is very important to note because it can describe the quality of service at a health service location. The purpose of this study was to analyze the Influence, Performance, service quality, and access to patient satisfaction of the Public Safety Center (PSC) 119 of the North Tapanuli Health Office in 2024. This research method is descriptive analytic with a correlational design. A total of 150 patients who had used the PSC 119 service at 5 Health Centers in the North Tapanuli Health Office became respondents in this study and were selected using a simple random sampling technique. The research instrument used a questionnaire sheet. Data analysis included univariate analysis, bivariate analysis and multivariate analysis using multiple logistic regression tests. The results of this study indicate that using the Pearson Correlation test and found a significance value (2-tailed) of 0.000 (p <2 0.05) which means H1 is accepted so that there is a significant influence between the influence of Officer Performance and Satisfaction of PSC 119 ambulance patients, there is an Influence between Service and Satisfaction of PSC 119 Ambulance Patients in North Tapanuli Regency with the results that (2-tailed) is 0.000 (p <0.05), the Influence of Access to Patient Satisfaction by PSC 119 Ambulance Nurses in North Tapanuli Regency with the results that all variables are strongly and positively correlated with patient satisfaction (Coeff. correlation> 0.6) The most dominant variable that influences Service to satisfaction is empathy with a value of p = 0.006. It is expected that the health service can improve facilities and training regularly to all officers in order to provide better services.
Co-Authors Hutauruk, Anita Zulveritha, Dawson