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All Journal Jurnal Sistem Informasi
Masikhoh, Laili
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Computer Science & IT

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Sistem Informasi Manajemen Pelayanan Service Berbasis Web pada Efox tech Masikhoh, Laili; Kasoni, Dian; Subhiyanto
Jurnal Sistem Informasi Vol 14 No 01 (2025): JSI PERIODE FEBRUARI 2025
Publisher : LPPM STMIK ANTAR BANGSA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51998/jsi.v14i01.605

Abstract

Abstract— Efox Tech faces customer management challenges due to manual record-keeping. Issues include slow response times, incomplete device data, risk of device mix-ups, unclear repair status, and inaccurate financial records. To improve efficiency, Efox Tech plans to implement a web-based management system that allows customers to request services, track repair status, and communicate with technicians. This system will streamline record-keeping, enhance financial transparency, and improve service quality.
Co-Authors Kasoni, Dian Subhiyanto