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Muhammad Labib Jundillah
Information System, Mulawarman University

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Measuring the quality of STAR websites using the System Usability Scale (SUS) method Muhammad Labib Jundillah; Ramadiani Ramadiani; Azainil Azainil
TEPIAN Vol. 6 No. 1 (2025): March 2025
Publisher : Politeknik Pertanian Negeri Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51967/tepian.v6i1.3201

Abstract

This study aims to analyze the level of usability in the Learning Application System (STAR) at Mulawarman University using the System Usability Scale (SUS) method. Mulawarman University is a university in Indonesia located in Samarinda City and is currently trying to innovate in the educational aspect. Learning Application System (STAR) is a website designed to support the academic teaching and learning process at Mulawarman University. STAR Unmul can be accessed by lecturers and students. The existence of STAR Unmul which can be accessed via gadgets is very helpful for students in the lecture process. However, to ensure that the teaching and learning process runs optimally, STAR Unmul needs to be evaluated to determine how high the level of usability is in supporting the teaching and learning process at Mulawarman University
Analysis of Scholarship Website Users Using the End-User Computing Satisfaction Model and Importance Performance Analysis Model Ramadiani Ramadiani; Muhammad Reyhan Setiawan; Muhammad Labib Jundillah
TEPIAN Vol. 7 No. 1 (2026): March 2026
Publisher : Politeknik Pertanian Negeri Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51967/tepian.v7i1.3685

Abstract

The East Kalimantan Scholarship Website is a facility provided by the government of the East Kalimantan Provincial Education and Culture Office. This study aims to assess the user satisfaction of individuals using a scholarship website by applying two well-established models: End-User Computing Satisfaction (EUCS) and Importance-Performance Analysis (IPA). The EUCS model evaluates users’ satisfaction with key aspects of the website. The IPA model is employed to assess the relative importance and performance of these factors from the user’s perspective, enabling the identification of areas for improvement. The combined insights from these models can guide the enhancement of scholarship website services and user experience. Data was collected through questionnaires to respondents, who registered on the BKT site with the Complete category from various universities. The East Kalimantan Scholarship website evaluation system calculates the results of questionnaires from students with various study programs. This system uses EUCS statements in the categories of Content, Accuracy, Format, Ease of Use, Timelines, and User Statistics. The results of this study indicate that the hypotheses designed are all accepted and have a significant influence. Users are satisfied with the website's ease-of-use aspect, which is the strongest aspect in supporting user satisfaction. Conversely, the accuracy aspect shows the weakest relationship among other variables.