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p-Index From 2021 - 2026
0.444
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This Author published in this journals
All Journal Bata Ilyas Educational Management Review Vifada Management and Digital Business
I Gede Putu Suardana
STIE Pancasetia Banjarmasin, Indonesia
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Library & Information Science

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Evolving Banking Sectors: A Literature Review on Current Trends and Challenges I Gede Putu Suardana
Bata Ilyas Educational Management Review Vol. 4 No. 2 (2024): July - December
Publisher : Bata Ilyas Educational Management Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/biemr.v4i2.2223

Abstract

This literature review examines key trends and challenges in the banking industry's evolution, focusing on digital transformation, customer-centric strategies, regulatory compliance, fintech disruptions, and sustainable finance practices. The purpose is to analyze how these elements reshape banking operations and strategy. The research design involved a comprehensive synthesis of existing studies and scholarly works to provide a nuanced understanding of the subject. Findings reveal that digital technologies like AI, ML, and big data analytics are streamlining processes, enhancing decision-making, and fostering innovation in financial products and services. Customer-centric approaches, including personalized services and seamless omnichannel interactions, are becoming pivotal for customer satisfaction and loyalty. The review also highlights the importance of agile risk management frameworks, advanced technologies, and ESG integration in navigating regulatory complexities and ensuring compliance. The implications underscore banks' need to embrace digitalization, sustainability, and regulatory adaptability to stay competitive and meet evolving customer expectations while fostering long-term relationships and trust.
The Evolution of Consumer Behavior in the Age of Information: An Analytical Review I Gede Putu Suardana
Vifada Management and Digital Business Vol. 2 No. 1 (2025): January - June
Publisher : Yayasan Vifada Cendikia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70184/7tbs5h50

Abstract

This analytical review investigates the evolution of consumer behavior in the digital age, aiming to explore the impact of technological advancements on market dynamics and consumer preferences. Employing a comprehensive literature review, the study examines key themes and findings in consumer behavior, mainly focusing on the influence of digital platforms, big data analytics, and emerging technologies. The research design synthesizes existing studies and empirical evidence, shedding light on the transformative role of augmented reality, mobile devices, and social media in reshaping consumer-brand interactions and purchasing behaviors. The findings highlight a significant paradigm shift in consumer preferences and decision-making processes, driven by increased access to information, personalized marketing approaches, and consumer empowerment. Ethical considerations surrounding targeted advertising, consumer surveillance, and online misinformation are also discussed, emphasizing the importance of transparency and regulatory compliance in fostering consumer trust and brand integrity. The implications of these findings extend to businesses seeking to navigate the complexities of the digital landscape, emphasizing the need for strategic adaptation, ethical conduct, and consumer-centric approaches in driving sustained success in the digital era.
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