Yakob Noho Nani
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EFEKTIVITAS PENYALURAN PROGRAM BANTUAN LANGSUNG TUNAI MELALUI DANA DESA STUDI KASUS DI KECAMATAN TOLINGGULA Didit Waluyo; Fenti Prihtini Tui; Yakob Noho Nani
Journal Education and Government Wiyata Vol 3 No 1 (2025): Februari 2025
Publisher : Yayasan Panca Bakti Wiyata Pangandaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71128/e-gov.v3i1.209

Abstract

This study aims to determine the effectiveness of the distribution of direct cash assistance programs through Village funds, a case study in Tolinggula District by taking three villages as samples through several indicators of effectiveness measurement (1) timeliness, (2) accuracy in determining choices, (3) accuracy of targets. The research method used is qualitative with a descriptive research type. Data collection is carried out through observation, interviews, and documentation. The results of this study indicate that the distribution of direct cash assistance in Tolinggula District, especially in Limbato Village, Papualangi Village, and Cempaka Putih Village has been running effectively in accordance with the criteria for recipients of direct cash assistance as stated in the Minister of Finance's instruction Number 222 / PMK.07 / 2020. In terms of measuring the effectiveness of the distribution of direct cash assistance (1) timeliness, the distribution of direct cash assistance is in accordance with the predetermined time standards, and according to the schedule that has been set. (2) accuracy in determining choices, through this measurement the distribution of direct cash assistance to see who is included in the criteria is correct. (3) Target accuracy, according to the results of the interview, the distribution of direct cash assistance in Tolinggula District was right on target according to the Minister of Finance Regulation Number 222/PMK.07/2020.
Kinerja Pegawai dalam Meningkatkan Pelayanan di Dinas Kependudukan dan Pencatatan Sipil Kota Gorontalo Fidyanisa Rahmi Arif; Arifin Tahir; Yakob Noho Nani
Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara Vol. 2 No. 4 (2025): Oktober : Jurnal Ilmu Komunikasi, Administrasi Publik dan Kebijakan Negara
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/komunikasi.v2i4.675

Abstract

This study aims to determine and analyze employee performance in improving services at the Population and Civil Registration Office of Gorontalo City. Viewed from the following aspects: (1) Performance Quality, (2) Punctuality, (3) Initiative, (4) Ability, and (5) Communication. This research method uses a Qualitative Approach with a Descriptive type. Data collection techniques used in this study are observation, interviews, and documentation. The results of the study indicate that employee performance is generally good, as seen from the existence of friendly, clear service, and the use of technology to support the administrative process. However, there are still several obstacles, especially related to limited service infrastructure and network disruptions that hinder the speed of service. From the aspect of performance quality, employees have attempted to provide services according to standards, although document errors are still found due to the lack of accuracy from the public in completing files. The timeliness of service is relatively optimal, supported by the implementation of a maximum service standard of 24 hours. From the initiative side, employees have been quite responsive to public complaints. Employees' ability to operate service applications is good. Meanwhile, the communication aspect has been running effectively through the delivery of information that is easy to understand, a persuasive attitude, and the use of supporting media such as pamphlets and banners.