Astika, Yuli
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Analisis Kualitas Pelayanan di Era Pandemi Covid-19 dalam Meningkatkan Kepuasan Masyarakat di Kelurahan Kedaung Kecamatan Pamulang Kota Tangerang Selatan Astika, Yuli
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol. 7 No. 2: Desember 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v7i2.4403

Abstract

(Analysis of Service Quality in the Covid-19 Pandemic Era in Increasing Community Satisfaction in Kedaung Village, Pamulang District, South Tangerang City) This study aims to analyze the influence of rubber production, the rupiah exchange rate against the US dollar, and inflation on Indonesia's rubber export volume from 2019 to 2023, both partially and simultaneously. Using an explanatory research method with a quantitative approach, secondary data from the Central Statistics Agency was processed using multiple linear regression analysis through IBM SPSS 29. The findings reveal that simultaneously, the variables of rubber production, exchange rate, and inflation do not significantly affect export volume. Partially, rubber production has a positive and significant effect on export volume, with a (t)-value higher than the critical (t)-table value. Conversely, the exchange rate shows no significant effect ((t)-value < (t)-table). Inflation demonstrates a significant but negative influence, with a (t)-value lower than (t)-table and a significance level of 0.047 (