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All Journal Moneta: Jurnal Manajemen & Keuangan Syariah
Alaya, Viola
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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INFLUENCE USE OF MOBILE BANKING AGAINST SATISFACTION GENERATIONS OF CUSTOMERS MILLENNIALS AT BANK SYARIAH INDONESIA (BSI) Alaya, Viola; Ratnasari; Reta Lu'lu Ul Fauziah
Moneta: Jurnal Manajemen & Keuangan Syariah Vol 2 No 1 (2023): MONETA : Jurnal Manajemen dan Keuangan Syariah
Publisher : Program Studi Manajemen Keuangan Syariah IAIN Parepare

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35905/moneta.v2i1.5329

Abstract

Study This aim for analyze satisfaction generations of customers millennials in Indonesian Islamic banks (BSI). Study This use approach quantitative with survey method. Questionnaire has given to public general. Collected data analyzed use method statistics descriptive and inferential. Study This have objective for know How influence use of mobile banking against satisfaction generations of customers millennials at Bank Syariah Indonesia (BSI). Research results show that influence use of mobile banking against satisfaction generations of customers millennials give impact positive and significant against interest save customers at Bank Syariah Indonesia (BSI) and own level moderate relationship meaning, no too strong and not too weak, however significant between satisfaction customers millennials on the use of mobile banking at BSI bank.
Co-Authors Ratnasari Reta Lu'lu Ul Fauziah