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All Journal Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital
Zaki Fadlur Rahman
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

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Journal : Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital

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Pengaruh Promosi, Rating Produk dan Kemudahan Penggunaan terhadap Minat Beli melalui Loyalitas Pelanggan sebagai variabel intervening pada aplikasi layanan pesan antar makanan Gofood : (Studi pada mahasiwa UPI YPTK Padang) Zaki Fadlur Rahman; Vicky Brama Kumbara; Ai Elis Karlinda
Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Vol. 2 No. 1 (2025): Februari : Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jimakebidi.v2i1.463

Abstract

This research aims to find out how much influence promotions, product ratings and ease of use have on purchasing interest through customer loyalty to the Gofood food delivery service (study of UPI YPTK Padang students). The method used was accidental sampling, namely Gofood consumers among UPI YPTK Padang students. The research results showed that: there is an effect of promotion on customer loyalty, product ratings have a positive effect on customer loyalty, ease of use has no positive effect on customer loyalty, promotion has a positive effect on purchase interest, product ratings have no effect on purchase interest, ease of use has an effect on purchase interest, customer loyalty has a positive effect on purchase interest, promotion has a significant positive effect on purchase interest through customer loyalty, product ratings have a positive effect on purchase interest through customer loyalty, ease of use has no effect on purchase interest through Gofood customer loyalty among UPI YPTK Padang students.
Co-Authors Ai Elis Karlinda Vicky Brama Kumbara