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All Journal Media Jurnal Informatika Journal of Artificial Intelligence and Engineering Applications (JAIEA)
Mahfudz, Muhammad Syah Farros
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Automotive Engineering Computer Science & IT Control & Systems Engineering

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Design Of A Mobile-Based Information System For Service Ordering At Teguh Design Printing And Screen Printing Services Mahfudz, Muhammad Syah Farros; Mutiara Handayani Ujianti
Journal of Artificial Intelligence and Engineering Applications (JAIEA) Vol. 4 No. 2 (2025): February 2025
Publisher : Yayasan Kita Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59934/jaiea.v4i2.698

Abstract

This study aims to design a mobile-based information system for service ordering at Teguh Design, a printing and screen-printing business. The primary issue identified is the absence of an effective information system, as current ordering processes rely on manual methods, leading to potential data loss and record-keeping errors. Data collection methods included direct observation of the existing system, interviews with stakeholders, and a literature review to support analysis. The findings reveal that the current ordering system is inefficient and prone to errors, impacting customer satisfaction and company performance. Consequently, the implementation of a structured, mobile-based information system is essential to enhance operational efficiency and service quality. With the new system, orders can be placed online, allowing customers to make reservations more easily and quickly. Additionally, the system will improve data management, ensuring greater accuracy and security. Recommendations include employee training, regular monitoring and evaluation, and collaboration with relevant stakeholders to optimize system development. These steps are expected to enhance Teguh Design's competitiveness in the market.
Pengembangan Sistem Pemesanan Layanan Produksi Cetak Mobile Berbasis Web untuk Meningkatkan Efisiensi Operasional (Studi Kasus : Percetakan Dan Sablon Teguh Desain) mahfudz, Muhammad Syah Farros; Senubekti, Mamok Andri; Prasetyawati, Aries Setyani Wahyu
Media Jurnal Informatika Vol 17, No 1 (2025): Media Jurnal Informatika
Publisher : Teknik Informatika Universitas Suryakancana Cianjur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35194/mji.v17i1.5139

Abstract

Penelitian ini bertujuan untuk merancang dan membangun sistem pemesanan layanan produksi cetak berbasis web mobile guna meningkatkan efisiensi operasional serta meminimalkan risiko kehilangan data di Percetakan dan Sablon Teguh Desain. Pengumpulan data dilakukan melalui observasi langsung, wawancara, dan studi literatur. Perancangan sistem menggunakan pendekatan Unified Modeling Language (UML), yang menghasilkan berbagai diagram seperti Use Case, Activity, Sequence, dan Class Diagram. Sistem yang dikembangkan memungkinkan pelanggan untuk melakukan pemesanan secara online, sehingga mempercepat proses transaksi. Berdasarkan hasil pengamatan internal, penerapan sistem ini memberikan peningkatan efisiensi operasional sebesar 35% dan mengurangi kesalahan pencatatan hingga 40%. Untuk menjaga performa sistem, disarankan adanya pelatihan pengguna serta evaluasi secara berkala.
Co-Authors Aries Setyani Wahyu Prasetyawati Mamok Andri Senubekti Mutiara Handayani Ujianti