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All Journal Journal of Artificial Intelligence and Engineering Applications (JAIEA)
Mutiara Handayani Ujianti
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Automotive Engineering Computer Science & IT Control & Systems Engineering

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Design Of A Mobile-Based Information System For Service Ordering At Teguh Design Printing And Screen Printing Services Mahfudz, Muhammad Syah Farros; Mutiara Handayani Ujianti
Journal of Artificial Intelligence and Engineering Applications (JAIEA) Vol. 4 No. 2 (2025): February 2025
Publisher : Yayasan Kita Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59934/jaiea.v4i2.698

Abstract

This study aims to design a mobile-based information system for service ordering at Teguh Design, a printing and screen-printing business. The primary issue identified is the absence of an effective information system, as current ordering processes rely on manual methods, leading to potential data loss and record-keeping errors. Data collection methods included direct observation of the existing system, interviews with stakeholders, and a literature review to support analysis. The findings reveal that the current ordering system is inefficient and prone to errors, impacting customer satisfaction and company performance. Consequently, the implementation of a structured, mobile-based information system is essential to enhance operational efficiency and service quality. With the new system, orders can be placed online, allowing customers to make reservations more easily and quickly. Additionally, the system will improve data management, ensuring greater accuracy and security. Recommendations include employee training, regular monitoring and evaluation, and collaboration with relevant stakeholders to optimize system development. These steps are expected to enhance Teguh Design's competitiveness in the market.
Design of a Web-Based Ordering Information System for the Legendary Ketan Restaurant in Tegal City Maulana, Ikbal; Mutiara Handayani Ujianti
Journal of Artificial Intelligence and Engineering Applications (JAIEA) Vol. 4 No. 2 (2025): February 2025
Publisher : Yayasan Kita Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59934/jaiea.v4i2.715

Abstract

The owner of Ketan Legendaris Restaurant in Tegal City also operates two other businesses, Mie Ayam Jhaya Baroe and Cafe Kopi PDKT, all of which are located within the same area. This setup often leads to challenges during peak times, such as unorganized order queues, accumulated orders, and delayed deliveries. Additionally, the restaurant's ordering system remains manual, relying on conventional record-keeping methods, which results in inefficient service and prolonged waiting times for customers. This research aims to design a web-based ordering information system to enhance the efficiency and effectiveness of the ordering process at Ketan Legendaris Restaurant. Data collection methods include direct observation, interviews, and library research. The analysis phase is conducted through several stages: surveying the existing system, analyzing survey findings, identifying information needs, and determining system requirements. The system design adopts the Waterfall model, utilizing UML diagrams as a tool for system modeling. MySQL is employed as the database, while the CodeIgniter framework is used to develop the web-based system using PHP. The research outputs a prototype of a web-based ordering information system designed to address the existing issues and improve the restaurant's operational performance. This system is expected to streamline the ordering process, making it faster, more organized, and accurate, thereby enhancing customer satisfaction and supporting the overall efficiency of the restaurant operations.
Design of a Web-Based Computer Sales Information System at Tend Komputer Veri Rizqiyanto; Mutiara Handayani Ujianti
Journal of Artificial Intelligence and Engineering Applications (JAIEA) Vol. 4 No. 2 (2025): February 2025
Publisher : Yayasan Kita Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59934/jaiea.v4i2.736

Abstract

The rapid advancement of technology has significantly influenced trading systems and facilitated business operations such as offering, purchasing, and selling goods and services via the internet. Alongside the development of computer technology, the internet has emerged as an effective solution to address various challenges in commerce. Business transactions can now be conducted electronically without requiring physical contact or face-to-face meetings. In the realm of online business, e-commerce plays a pivotal role in enhancing the efficiency and effectiveness of electronic business activities, offering numerous benefits for both companies and consumers. The presence of e-commerce is expected to improve services by providing comprehensive information about the offered products.This study employed data collection methods including observation, interviews, and library research. Data analysis was conducted through four stages: system survey, survey findings analysis, information needs identification, and system requirements specification. The system design utilized the Waterfall model with Unified Modeling Language (UML) tools. Furthermore, the MySQL database was applied to facilitate the processing of goods data for sales, ensuring swift, accurate, and efficient marketing efforts. The outcome of this web-based sales information system design is anticipated to enhance operational efficiency in the sales process. This system provides an integrated platform to streamline product management and improve customer access to information. Additionally, the system contributes to optimizing sales processes by reducing manual workloads and increasing data management accuracy. The implementation of this system is expected to support the effectiveness of sales activities at TEND Komputer while offering a competitive edge in an increasingly dynamic market.
Co-Authors Mahfudz, Muhammad Syah Farros Maulana, Ikbal Veri Rizqiyanto