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All Journal Simulacra Studies in Learning and Teaching
Moyo, Rachel
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Education Social Sciences Other

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An Appraisal of Digital Storytelling in English Language Learning Moyo, Rachel
Studies in Learning and Teaching Vol. 5 No. 3 (2024): December
Publisher : Indonesia Approach Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46627/silet.v5i3.398

Abstract

The movement restrictions imposed by governments due to the COVID-19 pandemic in early 2020 challenged the status quo in education and will likely see traditional methods of teaching waning. The unprecedented shift to online instruction pronounced the fourth education revolution, particularly in developing economies, amid the fourth and in some parts, the fifth industrial revolution, a world seized by digital technologies. The current study sought to appraise digital storytelling as a teaching strategy in English second language learning, motivated by the noted generally poor performance in the subject. A literature review of empirical findings on digital storytelling in English language learning was conducted based on their availability. The review findings reveal a consensus among researchers that the language competence of learners taught using digital storytelling improved compared to traditional methods across grade levels from primary to high school levels. To this end, a digital storytelling model for language learning was developed, indicating the challenges faced by the learners and how digital storytelling can be used to scaffold the understanding of these concepts. Education departments should invest in hardware and software for innovative, digital teaching methods to improve learning and to keep abreast with advancing technologies.
Leveraging crisis communication via Facebook: COVID-19 lessons from Mangaung Metropolitan Municipality in South Africa Matlaletsa, Lebohang Edward; Moyo, Rachel
SIMULACRA: JURNAL SOSIOLOGI Vol 8, No 2: 2025
Publisher : Center for Sociological Studies and Community Developmen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/sml.v8i2.31143

Abstract

Despite the persistent challenges posed by the rapid spread of fake news and misinformation, social media continues to serve as a valuable platform for the speedy delivery of messages, particularly during times of crisis. This study investigated how the Mangaung Metropolitan Municipality (MMM) in South Africa employed Facebook as a strategic communication tool during the COVID-19 pandemic. Specifically, it examined the extent to which social media can serve as a bridge between theoretical approaches to crisis communication and their practical application in the context of a developing economy. A qualitative, empirical research design was adopted, involving the analysis of 45 Facebook posts published by MMM between March 2020 and June 2022. Thematic content analysis was undertaken, drawing on Situational Crisis Communication Theory (SCCT), Crisis and Emergency Risk Communication (CERC), Dialogic Communication Theory, and the Public Trust and Responsiveness Framework. Findings reveal that MMM made use of Facebook to provide health-related updates, enforce COVID-19 regulations, and encourage preventive behavior. However, the effectiveness of these efforts was undermined by slow institutional responses and a prevailing sense of public mistrust linked to historical service delivery shortcomings. The study underscores the importance of transparency, consistency, responsiveness, and two-way dialogue in fostering trust, and offers both theoretical and practical insights for crisis communicators and planners at the local government level.
Co-Authors Matlaletsa, Lebohang Edward