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All Journal bit-Tech Indonesian Journal of Innovation Multidisipliner Research Indonesian Journal of Innovation Multidisipliner Research
Satriani, Adibah Dewi
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Penerapan AAA Security Dalam Aplikasi BNI Mobile Banking Saputri, Dita Ayu Eka; Ernawati, Ida Ayu; Rabbaanii, Nimas Adjeng Nutfa; Satriani, Adibah Dewi
Indonesian Journal of Innovation Multidisipliner Research Vol. 1 No. 2 (2023): June
Publisher : Institute of Advanced Knowledge and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/ijim.v1i2.9

Abstract

Information system security is crucial in the digital era. The application of AAA (Authentication, Authorization, and Accounting) has become a broad approach to protecting data in information systems. This study aims to analyze the application of AAA in improving information system security in BNI Mobile Banking. This research method includes literature and experimental studies which are used as a research approach. The results of the study show that BNI Mobile Banking is sufficient to apply AAA significantly to improve the security of its information system.
Applying Importance-Performance Analysis to Identify Strategic Factors Enhancing User Satisfaction in Dana Satriani, Adibah Dewi; Faroqi, Asif; Rinjeni, Tri Puspa
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2629

Abstract

The use of digital wallets in Indonesia has grown significantly alongside increasing public demand for fast, secure, and practical financial transactions. One of the widely used applications is Dana. However, user satisfaction with its services still requires a comprehensive evaluation to ensure continued usage. This study aims to measure and analyze user satisfaction with the Dana application by integrating the End User Computing Satisfaction (EUCS) model and the Importance-Performance Analysis (IPA) method. This research employed a quantitative approach by distributing online questionnaires to 403 respondents. The research instrument was tested for validity and reliability, and the data were analyzed using IPA to map service attributes based on their perceived importance and performance. The results show that attributes such as system security, content completeness, and information accuracy fall into the high-priority quadrant (Quadrant I), indicating that they are highly important but currently underperforming. Meanwhile, attributes like content format and timeliness meet user expectations and should be maintained. The study concludes that Dana’s development team should prioritize improvements in the aspects that most significantly affect user satisfaction. These findings are expected to serve as a strategic foundation for decision-making in enhancing service quality, while also contributing to the academic literature on evaluating digital financial applications.
Penerapan AAA Security Dalam Aplikasi BNI Mobile Banking Saputri, Dita Ayu Eka; Ernawati, Ida Ayu; Rabbaanii, Nimas Adjeng Nutfa; Satriani, Adibah Dewi
Indonesian Journal of Innovation Multidisipliner Research Vol. 1 No. 2 (2023): June
Publisher : Institute of Advanced Knowledge and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/ijim.v1i2.9

Abstract

Information system security is crucial in the digital era. The application of AAA (Authentication, Authorization, and Accounting) has become a broad approach to protecting data in information systems. This study aims to analyze the application of AAA in improving information system security in BNI Mobile Banking. This research method includes literature and experimental studies which are used as a research approach. The results of the study show that BNI Mobile Banking is sufficient to apply AAA significantly to improve the security of its information system.
Co-Authors Asif Faroqi Ernawati, Ida Ayu Rabbaanii, Nimas Adjeng Nutfa Saputri, Dita Ayu Eka Tri Puspa Rinjeni