Article Per Year (5 Year)
p-Index From 2020 - 2025
0.562
P-Index
This Author published in this journals
All Journal Jurnal Kolaboratif Sains Indonesian Economic Review
Bertha Nerphy Siahaan
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Other

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Pengaruh Kualitas Layanan Internet Banking Terhadap Tingkat Kepuasan Nasabah PT Bank Mandiri (Persero) Tbk KCP Medan Petisah Bertha Nerphy Siahaan
Indonesian Economic Review Vol. 4 No. 2 (2024): Indonesian Economic Review
Publisher : Cahaya Abadi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53787/iconev.v4i2.42

Abstract

The research entitled “The Effect of Internet Banking Service Quality on Customer Satisfaction of PT. Bank Mandiri (Persero) Tbk KCP Medan Petisah". This study aims to determine whether the quality of Internet Banking services affects the level of customer satisfaction at PT Bank Mandiri (Persero) Tbk KCP Medan Petisah. The data collection technique in this study was through a questionnaire. Data processing methods: Descriptive Analysis, Simple Linear Regression, Correlation Coefficient, and Coefficient of Determination. Based on the results of the regression equation y=0.52 – 0.88x, the Correlation Coefficient value of 0.68 means that the relationship between Internet Banking service quality and customer satisfaction is in the strong category, and the results of the calculation of the Coefficient of Determination; that 46.24% of customer satisfaction is influenced by the Analysis of Internet Banking Services and 53.76% is more influenced by other factors not examined by the author
Internet Banking Service Quality on Customer Satisfaction Levels PT Bank Mandiri (Persero) Tbk Medan Petisah Branch Office Bertha Nerphy Siahaan
Indonesian Economic Review Vol. 4 No. 2 (2024): Indonesian Economic Review
Publisher : Cahaya Abadi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53787/iconev.v4i2.42

Abstract

The research entitled “The Effect of Internet Banking Service Quality on Customer Satisfaction of PT. Bank Mandiri (Persero) Tbk KCP Medan Petisah". This study aims to determine whether the quality of Internet Banking services affects the level of customer satisfaction at PT Bank Mandiri (Persero) Tbk KCP Medan Petisah. The data collection technique in this study was through a questionnaire. Data processing methods: Descriptive Analysis, Simple Linear Regression, Correlation Coefficient, and Coefficient of Determination. Based on the results of the regression equation y=0.52 – 0.88x, the Correlation Coefficient value of 0.68 means that the relationship between Internet Banking service quality and customer satisfaction is in the strong category, and the results of the calculation of the Coefficient of Determination; that 46.24% of customer satisfaction is influenced by the Analysis of Internet Banking Services and 53.76% is more influenced by other factors not examined by the author
Pengaruh Profitabilitas, Likuiditas, dan Leverage terhadap Nilai Perusahaan pada Perusahaan Sektor Barang Baku yang Terdaftar di Bursa Efek Indonesia Tahun 2018 – 2022 : The Influence of Profitability, Liquidity, and Leverge on Company Value in Raw Goods Sector Companies Listed on the Indonesian Stock Exchange 2018-2022 Saroha Simanjuntak; Bertha Nerphy Siahaan
Jurnal Kolaboratif Sains Vol. 7 No. 2: FEBRUARI 2024
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (170.981 KB) | DOI: 10.56338/jks.v2i1.722

Abstract

Setiap perusahaaan harus mempertahankan keahlian dalam mengelola dana yang dimiliki dan membentuk sumber daya yang kompeten dalam menjalankan bisnis perusahaan guna meningkatkan nilai perusahaan. Untuk meningkatkan nilai perusahaan maka diperlukan analisis yang baik terhadap beberapa rasio-rasio yang dapat mempengaruhi nilai perusahaan. Penelitian ini bertujuan untuk mencari pengaruh secara parsial dan simultan Profitabilitas (X1), Likuiditas (X2) dan Leverage (X3) terhadap Nilai Perusahaan (Y). Data penelitian yang digunakan adalah data Perusahaan Sektor Barang Baku selama tahun 2018-2022 yang diambil dari www.idx.co.id. Jumlah populasi penelitian ini berjumlah 66 perusahaan dengan sampel yang digunakan sebanyak 27 perusahaan selama 5 tahun maka sampel menjadi 135 observasi. Penelitian ini dilakukan dari bulan Juni 2023-Januari 2024. Penelitian ini menggunakan data kuantitatif yang diolah dengan Eviews 10 dengan analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa Secara parsial Profitabilitas, Likuiditas dan Leverage berpengaruh positif dan signifikan terhadap nilai perusahaan. Secara simultan Profitabilitas, Likuiditas dan Leverage berpengaruh signifikan terhadap nilai perusahaan dengan koefisiensi sebesar 88,20% sedangkan sisanya yaitu 11,80 % dipengaruhi oleh faktor lain.
Co-Authors Saroha Simanjuntak