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PENGARUH ADMINISTRASI PELAYANAN HAJI DAN UMRAH DI KANTOR KEMENTERIAN AGAMA TASIKMALAYA TERHADAP KENYAMANAN JAMAAH: Studi Kasus pada Kantor Kementerian Agama Tasikmalaya Nurbaeti Affandie; Hasan Basri; Zaki Jaenal Arif
ARMUZNA : Jurnal Manajemen Haji dan Umrah (MHU) Vol 1 No 1 (2024): Juni 2024
Publisher : Prodi Manajemen Haji dan Umrah Fakultas Syariah UNIK Cipasung

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Abstract

A private organization called Travel Hajj and Umrah was established with the aim of offering services for the departure of prospective pilgrims and Umrah pilgrims to the Holy Land. Hajj and Umrah travel agents must have a plan to attract more pilgrims and Umrah given the intense competition in the business sector. The purpose of this research is to understand the various forms of development tactics used by PT. Persada Taza Tours & Travel Umrah Tasikmalaya to attract the attention of pilgrims. Field studies of this kind use descriptive qualitative data analysis methods, including interviews and documentation. And all data is evaluated inductively. According to research, PT. Persada Taza Tours & Umrah Travel Tasikmalaya uses an expansion strategy as a new breakthrough in raising the interest of its congregation, especially through the partnership program and bokingsit savings system. However, there are obstacles in increasing the interest of pilgrims and umrah, including the lack of public understanding of the pilgrimage and umrah and the lack of interest of the residents of the city of Tasikmalaya in carrying it out. The purpose of this research is that Hajj and Umrah travel and business owners can improve the quality and capacity of prospective pilgrims and Umrah pilgrims to the Holy Land.
ANALISIS PERAN BIMBINGAN MANASIK KBIHU DALAM UPAYA MENINGKATKAN PEMAHAMAN PRAKTEK IBADAH HAJI PERSPEKTIF EKONOMI ISLAM Hasan Basri; Nurbaeti Affandie; Alma Fitriya Septiani
ARMUZNA : Jurnal Manajemen Haji dan Umrah (MHU) Vol 1 No 2 (2024): Desember 2024
Publisher : Prodi Manajemen Haji dan Umrah Fakultas Syariah UNIK Cipasung

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Abstract

This research is motivated by one of the aims of KBIHU ritual guidance is to increase KBIHU ritual guidance's understanding of the practice of the Hajj pilgrimage in a particular area. Apart from that, there is also a need for an Islamic economic review of the manasik guidance activities at the KBIHU manasik guidance. The aim of this research is to find out the role of KBIHU ritual guidance for pilgrims in KBIHU ritual guidance in understanding the practice of the Hajj pilgrimage and to find out the Islamic economics review of the role of KBIHU ritual guidance for the congregation at the KBIHU ritual guidance in Tasikmalaya City. The method used in this research uses a qualitative approach with descriptive methods and case studies. The data collection techniques used were: interviews, observation and documentation. Meanwhile, the data analysis technique uses the Miles and Huberman model, in which there are three steps in data analysis, namely: Data Reduction, Data Display, and Conclusion Drawing/Verification. The results of the research show that the KBIHU Tasikmalaya ritual guidance has a role as a place for promoting Hajj and Umrah, opening up employment opportunities and KBIHU ritual guidance and understanding local Hajj practices with income that can meet basic needs (Al-Dharuriyyah), secondary needs (Al-Hajiyyah) and tertiary needs (Al-Tahsiniyyah). Islamic Economics review of the role of KBIHU ritual guidance for pilgrims in guiding KBIHU rituals and the practice of Hajj, it is known that Hajj and Umrah business people have an honest and trustworthy attitude, carry out ijab qobul in ritual guidance with prospective pilgrims and managers of KBIHU ritual guidance who are able to direct Hajj business people and Umrah who want to borrow funds from sharia institutions to avoid usury. In this way, the KBIHU Tasikmalaya ritual guidance plays a role in guiding the KBIHU rituals and understanding the practice of the Hajj pilgrimage from an Islamic economic perspective.
TINJAUAN EKONOMI ISLAM TERHADAP PELAYANAN MANASIK, PROMOSI DAN GAYA KEPEMIMPINAN PADA TRAVEL UMRAH DI KABUPATEN TASIKMALAYA Nurbaeti Affandie; Hasan Basri; Nailul Mubarok
ARMUZNA : Jurnal Manajemen Haji dan Umrah (MHU) Vol 1 No 2 (2024): Desember 2024
Publisher : Prodi Manajemen Haji dan Umrah Fakultas Syariah UNIK Cipasung

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Abstract

This research is motivated by the large number of discussions from outside about the current management of KBIHU with the large number of sharia banks being established and the current very tight competition. So the author has an interest in how services, promotions exist at KBIHU, what practices and leadership styles are provided by a leader to employees. To be able to provide good service and promotions that are in accordance with Islamic Economics. The purpose of this research is to find out the services, promotions that occur at KBIHU and whether or not they are appropriate in reviewing Islamic economics. To obtain this research, the author used data collection techniques in the form of interviews, observation and documentation. This research approach uses a qualitative approach with a case study research method. For data analysis, data reduction, presentation and conclusions are used. The results of this research show that the service that occurs in transactions between employees and customers is able to provide good service in accordance with Islamic views. In practice at KBIHU there are Islamic values. The promotions given really create purity in banking and customers really believe that KBIHU is free from haram things and is pure in accordance with Islamic rules. As well as his leadership style which is carried out in terms of putting the subordinates he leads first, carrying out good mandates and not only in management, bank management or its concepts. However, here the leaders create KBIHU members who can behave well in accordance withIslamic values ​​and prioritize the priority of worship. So that many KBIHU employees become better at worship because of the habit of doing it frequently.