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All Journal Community Empowerment Open Access DRIVERset
Nuryanti Mustari
Universitas Muhammadiyah Makassar, Makassar, Indonesia
Arts Humanities Education Public Health Social Sciences

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‘Aisyiyah information system management training in Makassar City Arni Arni; Sitti Rahmawati Arfah; Nuryanti Mustari; Sabriani Sabriani; Andita Mudiyawati
Community Empowerment Vol 9 No 10 (2024)
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31603/ce.11734

Abstract

This training aims to increase the capacity of 'Aisyiyah cadres in utilizing information technology to support the activities of the 'Aisyiyah organization. The method used in PKM is carried out in three stages, preparation by socializing activities to the community, implementation is carried out by means of training, and evaluation is carried out by distributing pre-test and post-test questionnaires to measure the level of knowledge and skills of partners . The results of this service show that there has been an increase in partners' knowledge and skills regarding 'Aisyiyah Makassar City information system management training with a percentage of 95%. This shows that there are differences in the level of knowledge after being given training in managing the 'Aisyiyah information system which is increasing.
Dinamika Kinerja Aparatur dalam Mewujudkan Akuntabilitas Pelayanan Kelurahan Anto; Salimang; Nuryanti Mustari
Nakhoda: Jurnal Ilmu Pemerintahan Vol 23 No 1 (2024)
Publisher : Laboratorium Jurusan Ilmu Pemerintahan FISIP Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35967/njip.v23i1.718

Abstract

Performance accountability of public agencies, including the Rampoang Sub-district Office of Palopo City, is crucial to ensure the government's responsibility to the community. However, it is often not fully realized, leading to problems such as slow administrative services and lack of integrity among staff. The researcher's analysis has revealed that there has been no previous study linking the accountability of the staff with the provision of services in Rampoang Village, Palopo City. This study aims to address this gap and examine the accountability of staff performance in the implementation of services in Rampoang Village, Palopo City. This research utilizes a quantitative descriptive method, gathering data through observation, interviews, and documentation. The results indicate that the expected level of accountability in the Rampoang Village office has not been met due to a shortage of human resources in the staff. This has resulted in slow delivery service to the community, with minimal accountability among the staff. Public complaints regarding services, particularly relating to process accountability and honesty, are still widespread in the Rampoang Village office. As a result, the researchers propose several recommendations. One of these is the need to increase the number of staff members, as this can have an impact on the provision of services in the Rampoang Village office. Data from the village office indicates that while there is satisfaction with the speed of service and the behavior of the staff, concerns remain regarding time efficiency, service quality, and transparency in costs. This highlights the necessity for improvement in these areas.
Co-Authors Andita Mudiyawati Anto Arni Arni Sabriani Sabriani Salimang Sitti Rahmawati Arfah