Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Romzatul Widad
Universitas Nurul Jadid
Economics, Econometrics & Finance

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Implementasi Pelayanan Travel Haji dan Umroh pada Ja-ma’ah di PT. HEMA Tour and Travel & PT. Noor Alia Bondowoso Umi Khoidatul Avifah; Romzatul Widad
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 5 No. 1 (2025): Maret : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v5i1.5733

Abstract

The Hajj and Umrah travel sector in Indonesia is experiencing very significant growth with the increasing interest of the Muslim community in Hajj and Umrah. However, this has very serious challenges, such as the emergence of unauthorized travel and declining service quality which has a direct impact on pilgrims' satisfaction and pilgrims' spiritual experience. This study aims to provide a comprehensive picture of the quality of customer service provided by PT Hema Tour and Travel & PT Noor Alia Bondowoso, as well as to provide practical recommendations for other industry players who want to improve their services and to create better service standards, which in turn will improve the experience of Hajj and Umrah for consumers in the future. This research uses qualitative descriptive analysis with a comparative approach. This research was conducted at PT HEMA Tour and Travel & PT Noor Alia Bondowoso. Data collection techniques were carried out using interviews, observation and documentation. The results of research on the implementation of Hajj and Umrah travel in consumer services at PT. Hema Tour and Travel & PT. Noor Alia Bondowoso show that the two companies have good service in various aspects both from the aspects of administration, price, transportation, accommodation, consumption, guidance and protection. This shows the commitment of both companies in providing the best experience for pilgrims. However, PT Noor Alia Bondowoso is superior in several aspects, such as a savings system that can facilitate pilgrims in planning Umrah without being burdened, a variety of package options, a variety of accommodation options and more intensive ritual guidance. With all the best services provided by the two companies, it has succeeded in increasing the positive image of the two companies in the community, especially in the Bondowoso area.
Implementasi Manajemen Risiko Pada Unit Usaha Bahan Bangunan Prespektif Ekonomi Syariah (Studi Pada Toko Bangunan Mandiri PP.Nurul Jadid) Anisatul Kamila; Romzatul Widad
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 5 No. 1 (2025): Maret : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v5i1.5925

Abstract

In the era of globalization, competition in the business world of a business unit, especially in the field of building materials business units, is getting tighter. Thus, with the progress of globalization, the need for housing is increasing. Therefore, to adapt to the development of globalization, building materials business units must prioritize fast service, comfort, and strategic locations as well as competitive prices. The building materials industry has special characteristics that are very vulnerable to various types of risks. Therefore, risk management is an important solution in anticipating and handling potential losses from these risks. This study aims to determine the application of risk management in building materials business units from a sharia economic perspective, especially at Toko Bangunan Mandiri Pondok Pesantren Nurul Jadid, identifying and analyzing risks and implementing mitigation strategies that are useful for increasing business stability without eliminating sharia principles. The method used in the study is a qualitative method using a case study approach, namely by direct interviews with shop owners. The results of the study indicate that the main risks faced by Toko Bangunan Mandiri are market risks such as very tight competition, changes in consumer demand, and economic conditions and consumer purchasing power as well as human resource risks. Thus, to reduce this risk, the building materials business unit conducts sales analysis and product analysis such as grouping Fast Moving and Slow Moving Goods, as well as analyzing the income/salary earned by employees and selecting qualified Human Resources.
Co-Authors Anisatul Kamila Umi Khoidatul Avifah