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All Journal Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Wagiyem
Sekolah Tinggi Ilmu Ekonomi Atma Bhakti Surakarta
Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Pengaruh Persepsi Risiko, Customer Review Serta Jaminan Keamanan Terhadap Minat Pembelian Ulang di Shopee: Studi pada Konsumen Shopee Wilayah Boyolali Prisella Putri Octaviyani; Wagiyem
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 4 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i4.7466

Abstract

This study seeks to analyze the contributions of consumer evaluation, perceived threats and security guarantees on repurchase interest in Shopee on consumers in the Boyolali area. Questionnaires were used in the quantitative methodology of this study to obtain data. The research sample consisted of 97 Shopee Users who have transacted twice per month are also categorized as silver. The sample was selected from purposive sampling. The lesson report will use multiple linear regression. SPSS support media is used to manage the report. From this lesson it is produced that, repurchase interest was not influenced by the risk perception variable, but was significantly influenced by the customer review and security guarantee variables.
Pengaruh Kualitas Pelayanan, Kualitas Sistem dan Kemudahan Akses dalam Penggunaan Aplikasi Barata Terhadap Kepuasan Masyarakat pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Sragen Ida Yuliana; Wagiyem
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 8 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i8.8028

Abstract

This study aims to analyze the influence of service quality, system quality, and ease of access on public satisfaction in using the BARATA application at the Department of Population and Civil Registration in Sragen Regency. The research method applied is quantitative with a survey approach, involving 92 respondents as the sample. Data analysis was conducted using multiple linear regression with SPSS version 25. The results indicate that all three independent variables significantly affect the dependent variable, both partially and simultaneously. System quality emerged as the most dominant factor in enhancing user satisfaction. These findings suggest that developing a reliable, easily accessible application system accompanied by high-quality service can increase public satisfaction. This research is expected to serve as a reference for the development of digital-based public service systems in government institutions.
Co-Authors Ida Yuliana Prisella Putri Octaviyani